Nice staff, friendly atmosphere but was a little haphazard. Food was a little cold and overcooked. Wasn't bad but didn't seem to be much more than reheated probably defrosted..
I think what was most disappointing was how much they charged for the food. Food has to live up to its price tag. I would be inclined to rate it higher if it didn't have to justify its price tag so much. Take for instance the signature dawg, this is a sub £10 dish that cost £14 yet frozen fries slightly cold and basic processed Frankfurt, in what I suspect was tinned chilli. Sauce was basically a mixing of off the self sauces. All understandable in achieving a sub £10 dish, but not a £14 dish. Portion sizes didn't make up for it either, quite small.
Then instead of using ceramic plates or bowls capable of absorbing heat under a lamp and keeping food warm they survived food a glossed baking dishs. These things dissipate heat quickly meaning you're serving cold food by the time it reaches the table. Finally it wasn't obvious when you walk in if you can order at the table like a dinner or at the bar like well a bar. That was the other thing, when charging over £12 a plate dishes it's customary to provide table service. It's fine for sub £10 dishes to offer orders at the bar style service. Also confusingly the place claims to be a dinner, American dinners have very table service.
Basically the place lacks a professionalism and understanding of catering business, lacking also a appreciation of cost to food quality ratio.
Gives the impression of confusion by its ill mixed approaches.
Once again the staff seemed friendly which is a...
Read moreI haven’t been for a while but it was lovely to see that the children’s play area has been revamped a bit so there’s a great selection of toys which my children loved and is very welcome in Hereford where most venues like this have closed.
The food and coffee is good. My only issue was that there was an enormous amount of Nutella on mine and the children’s pancakes. It was actually such a silly amount that I spooned off quite a bit onto a separate plate. Some might well enjoy this but for me if made the meal far too sickly (even after scraping as much off as I could) and I don’t like my children having such a huge amount of chocolate on theirs. My daughter even said it was too much. I wonder if it would be worth considering putting the chocolate into a little pot on the side to customers can choose how much they’d like? I’d also expect a few more strawberries for the £2 extra I paid.
Despite this, I will return as it is a welcome play cafe in Hereford and the staff are...
Read moreFound this place while on holiday and honestly mum to mum I can’t recommend it enough!! They have thought of everything to try and make your visit as easy as possible. There is a play corner for the kids to keep them entertained while you enjoy a coffee and bite to eat in peace. The kids food baskets are fun for them. The changing area is clean and well stocked in case you forget something. The toilets have big and little sets for your little people.
Now for the food….4 adults and 2 children and everything was yummy and fresh, plenty of variety and big enough portion sizes. As for the cakes well…wow…they were ever bit lovely and gooey and yummy!!!! Absolutely no complaints here!!! Oh and the staff were friendly snd helpful too. All round a great...
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