Lilypad Cafe — Restaurant in England

To be honest I was debating posting because the staff at the actual gardens were lovely. But this experience was upsetting enough for me to post my first negative review in a long time. We arrived to poor service and a dismissive attitude. We were not rude, in fact we went out of our way to be kind to the staff, but in turn we were returned with short and frankly rude conversations. The only attentive part of the experience being whether we paid or not (to be frank, I held on to the receipt because I was half expecting them to come back). I would not want call to call what we experienced prejudice but it was odd that we were the only young mixed couple at the cafe. The food itself was lukewarm and greasy which would be serviceable if it was not seasoned by the bitterness of the team. It's a shame because it's on a common route to York and we enjoy having a stroll and a coffee at a cafe but I will happily take my money and...

Excellent. Very good and efficiently run café, manned by plentiful busy and conscientious staff. You need to wait in the queue to be seated. Plenty of outdoor seating available or you can sit inside. Last time I came it wasn't a full 5 star place, but it really is great now, vastly improved and I highly recommend eating here. I visited on a week day before school holidays (phew!!), it was busy but not bedlam and the staff were great. I had one of the specials: Watermelon and orange salad bowl, but a no ham version. It was huge, a really generous portion and wonderfully colourful. I got a piece of lemon cheesecake to take out but had a meringue for pud. Oh my.... it was the size of my head!!! Mahoosive indeediohs. It came with fruit, ice cream and cream. Though huge, it was light and not heavy to eat at all. Oooo, I could eat another one! Easy 5...

This is an excellent and very popular cafe in Burnby Hall Gardens. There’s plenty of seating both inside and outdoors (when it’s warm enough) and the staff are excellent. I was particularly impressed on my most recent visit when I ordered a gluten free item then realised as it arrived that I had not specifically checked re the ingredients as I have some food allergies. I asked to see the allergen folder which was brought out immediately; it was great to see that there was a check list for each item which used images and was easy to access, rather than the usual confusing rows of items down one side, allergens across the top and ticks etc Comprehensive menu with lots of options. and they have icecream too. Highly...