McDonald's — Restaurant in England

I cannot believe I have been given a parking ticket for going to McDonald's while using their restaurant. I visited this location with my three children. We were meeting friends for dinner after hockey practise. When entering the parking lot I was sitting in a queue to get into the lot to even park because of the traffic waiting to go through drive thru, so I wasn't even actually parked or using the facilities in the given time frame that starts the 90 minute clock. By the time we managed to park, get out and into the building we then had to wait to purchase our food. By the time it arrived 15 minutes after ordering we then went on to buy more food. We did not loiter, rather we had to wait to park, order for 5 people and then wait for the food. We left 17 minutes after the 90. minutes time period and yet I now have a £100 ticket to pay!!! If you were to take off the time just on waiting to get in and out of the parking lot plus waiting for our food we would have easily left the premises on time. Plus we went there to meet friends for dinner. We spent more than enough money to warrant parking there. I am really upset that we are getting charged for a facility we used, not loitered in. THIS IS NOT GOOD...

It's fair hit an miss this particular store. Of course seasonal and time sensitive fast food restaurants in prime businesses locations are going to have their busy times and be a little slower but today, this mornings breakfast experience was smooth as butter. When it comes to the later half of the day and the shift changes, Im unsure if its a management, new recruitment, transient population issue but the work ethic and speed of the later half of the shift is nigh abysmal. A small order of food can take as long as 20 minutes to be processed whilst you can visibly see staff meandering about and shuffling their feet. Admittedly they may be new or inexperienced in the sector so I always give them the benefit of the doubt but if I was in charge of the team, I would be upset with how low the moral and work pace is. Working in Mcdonalds isn't luxurious, incredible or mind expanding - but it is a job, so if you work there and can read this, to the latter half of the shift on weekends, could you...

Regarding a staff member!

I came into McDonald’s this morning for some breakfast to discover I had food lodged in my throat resulting in me struggling to breathe and process what was happening around me! I asked multiple people to help (customers) and they didn’t even give me an answer then I came forward to an employee at the Brunel McDonald’s in Swindon for help his name is enoch I didn’t catch his last name but this lad helped my massively and possibly saved my life this morning! I wish to thank you ever so much for being there for me and making sure got all the lodged food out of my throat!

Enoch if you see this mate , the world needs more people like you brother! You’re a top guy! And I wish the best success for you in life!

You deserve a massive praise for helping me and I hope all your colleagues see this so they know how genuine and down to earth you are.

Thank you so much...