Mulan — Restaurant in England

I have been coming to Mulan since it opened. The food used to be amazing.

However, tonight we turned up at 8:20pm and was informed the restaurant closed at 10pm. We were advised of the closing time when we booked, which made us feel uncomfortable, but were assured it wasnt a problem.

We made a complaint about the food in general after sampling a few dishes that were brought out. We felt the food was rushed, the ribs were majority bones, fatty and chewy, beef and chicken was also chewy and dry and not acceptable, (most likely reheated) Duck was certainly CRISPY, Shocking. Chips smelled like burnt oil.

When making our complaint, I was accused that we'd lied about the food quality for a discount because we had ordered too much food and couldnt eat it alI???? (speechless) Secondly, told in an aggressive manner to pay my bill and leave! We will not be returning!!!!

It was concluded by a member of staff saying 'THEY WERE STRUGGLING' And 'WE HAD WASTED THEIR STOCK' I appreciate that we are all sturggling with ths cost of living, but when charged well over a £100 for food you dont expect abuse for consructive critism for 'wasting kitchen stock'

WE WILL NOT BE RETURNING. ABSOLUTELY SHOCKED WITH OUR SERVICE FROM MULAN AND IT WAS FOR MY WIFES BIRTHDAY WHICH LEFT HER IN TEARS. 0 STARS TONIGHT! This place is struggling due to the cost of living and I feel very sorry for them as theybwere sucj an amzing place to eat, I blame the government!!!!!!! I really hope this place gets better and...

Received a warm welcome and helpful service. Food was fresh, very hot and very clean. Food was full of flavour and not at all greasy.

Our stand out dish was the vegetable pancakes with hoisin sauce. The flavours and textures were superb and for us far exceed even duck pancakes.

There are plenty of vegetarian options and for vegetarian eaters there should be no cause for concern. Vegetable hot and sour soup had a tingle of heat and a deep richness that complemented the crunch of the included veg and vegetable tom yum soup was bright and refreshing.

Vegetables with black bean sauce was filling and well balanced with a serious depth of flavour.

Atmosphere is relaxed and suited to most social occasions.

Heartily...

Not the best experience we have had the food was OK but a bit bland. I had to keep asking for cutlery. The place is a little dated and it was cold with no ambience and you could hear everyones conversations as we were about to start are mains I asked for some water, when I started to drink from it my wife noticed a very small fly inside the glass. We left are meal as this was very disappointing to see. We explained to the front of desk the young man was very negative and was so unhelpful, I did say I was unwilling to pay the full bill he threatened to call the police several times. We ended up paying over £60 we will...