Came here for a few beers and a meal.
When I got into the main bar at 18.30 every table was booked for 20.00 hours, I mean every last table .
I ordered my meal and thought I'd better be quick as I was expecting a rush of people.
I had a mixed grill with prawns and a pint of beer and the food was served promptly and I enjoyed it.
As I sat there on my "pre booked" table I watched in amazement as customers walked in , couldn't find a table and then walked back out to go somewhere else no considering making an order. But the tables were empty.
I went to the bar to ask if all the tables were indeed booked. The young girl said they were booked in advance for the quiz night which starts at 2100, not 2000. So another hour of possible business flushed down the toilet. I arrived at 1830 and these tables were being booked out from before I arrived, people were voting with their feet and leaving.
I decided not to get another drink.
Then I sat there finishing my beer and watched in horror as the same booked tables started to fill up with youngers , 80% of them not buying anything, zilch,nada, they just sat there being wastes of space and time. No money in and paying customers like me leaving to go to other pubs.
So I too left to vacate my seat to another bunch of zero spend seat occupiers.
The management need to sort this out. It is a joke to be honest. Why are tables being left out of use to be utilized as a warm dry place for people to sit about while no business to occurs.
Pushing out paying customers in favour of non paying...
Read moreWw met at o Neil's for my sisters 50th birthday with our children in there early 20's, for a pre drink before we went for a meal, at that time cannot fault the service or atmosphere.. after leaving the restaurant we decided to go back to o Neil's for 1 drink before we went home (10pm) unfortunately the bouncer (told us he was the head bouncer) refused us entry due to our age! (It is a quite Saturday night no one waiting to go in) We were not being loud! (That's not us) the one night that we went out as a family! We were smiling and having a really nice night until the jobsworth (head!!!!) Doorman refused us entry!!!! For being 50!!! I've never heard anything like it!!!! Just to say o Neil's is not a youngsters place (if so I would not like to go) its mixed ages...I will be making a complaint about the doormans attitude and the way he spoke to us!!! Absolutely no need. Lived in Bournemouth all my life, have drunk in o Neil's and watched the bands before..but this man was rude!!! And seemed to think being a doorman made him king of the world!!!.. Nut that it will make a difference to o Neil's, but I will never pop in for a...
Read moreI am a regular of o'neill's however, tonight has been the worst for my friends and I. We have been treated like we were a criminal and we were aggressively pushed out by a security guard called "Ellie". It was because my two other friends and I were in a same toilet cubicle together because we did not want to hold up the queue. But sadly, when we came out of the toilet we werebeing pushed and shoved aggressively by the security guard called "Ellie". We tried to explain and she accused us of doing illegal substances in the cubicle which we didn't, she then proceeded to gaslight us and threw us out without any proper reason. We asked to see the manager and she said the manager would not see us and she said to me that "i was too drunk and i should go away". I had only come into o'neill's 10 minutes prior to this horrible, disgusting incident and I had no drinks. My friends and I were horrified by this incident and will not be coming back to this o'neill's ever again because of how we were treated. I believe that 1 star is too good...
Read more