Parsons Bakery — Restaurant in England

Very disappointed to find all the sausage rolls and pasties etc were stone cold. When I spoke to a member of staff, I asked whether I was the only person who expected such items to be warm at least, the response was no and that people just walked. As I did! The prices are considerably higher than Greggs a few doors up the road although the quality is marginally better. I always used to get my lunch in Parsons when they had warming plates to keep pies etc at eating temperature. Very occasionally I am lucky enough to get one just out of the oven, I always pop in to ask if stuff is warm, 5 days out of 6 I have to end up at Greggs. That’s what I call a lose...

The staff in Keynsham are amazing. Only one staff on whilst other was on lunch break. The online platforms were continually going off, a queue out the door and the oven timer going off. The lady still remained happy and cheerful whilst run off her feet. The customer in front of myself said what we were all thinking, that the staff member needed a medal and should throw the platform through the window. The staff work very hard in this branch and always give...

I ordered through Uber Eats and was really disappointed with the experience. I ordered two bacon doorstop sandwiches, bread pudding, and two coffees. Unfortunately, the food never arrived, and both coffees were half spilt and completely cold on arrival. Really frustrating, especially considering the price of the order. Sadly, this has put me off ordering or visiting the bakery again. I hope you’re able to look into this and improve your...