I was very upset yet again by Pizza GO GO Dunstable.I placed an order for delivery over an hour ago. The man on the phone appeared impatient and rude. I thought they must be busy. Waited patiently for my order to be delivered for an hour. When I rang to query, the same man put the phone down on me abruptly - when I said I could not hear him clearly.
I rang back to ask why he had put the phone down and why it is taking so long to deliver. He said there was no order on the system for my address. I said I will not place an order with them again and will make a formal complaint as this is not the first time. It’s a shame one person can spoil the day / Result in a lose of customer. I was very pleased by the service when I lived in London. You need to do something...
Read moreMessed up my order, I asked for no cheese on my pizza and I got cheese on my pizza. But the incorrect order was very fast, they were happy to send out a replacement pizza and this was with me within 25 minutes so also very fast. It was also very fresh and nice. Loads of topping as well, the quality is very good. The prices are extremely good as well. Overall a very good experience, I won’t hold it against them as I understand that no cheese on a pizza is a little different. Will order...
Read moreAfter collecting our order I found the pizza was not up to the normal high standards, made a phone call to the store and explained the issue, no excuses or arguments and was swiftly dealt with. Manager personally delivered a fresh one despite us collecting before, he wanted to see the issues first hand. The new pizza was fantastic and freshly made, clearly standards and quality are taken seriously by the management and will continue to order from the Dunstable store. Great...
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