Shepton Brasserie — Restaurant in England

Very disappointed with my Sunday lunch phoned to book was told to arrive before 1:45 as they sell out of some items, duly done and they had no roast beef or Yorkshire pudding so I settled for pork after being assured that it was loin, it certainly was not. The stuffing had what looked like nuts in it having a allergy I got my partner to check and yes it had nuts in it no mention on the menu and they didn't ask if any allergies when placing the order, when I told the staff they weren't that bothered just brought me a side plate to move it to I did say if my allergy was severe I could have died, still the staff weren't bothered. I think they need better training and maybe a smile. Shall obviously not be going back nor...

Was ignored by the waiting staff so when I went up to the till to order another customer tried to jump in front of me. When I pointed out that I had been waiting to get my order taken the waitress just said 'I know' instead of apologising and offering to take my order immediately. Whilst I had been sat waiting to get my order taken (as told to my son by this particular useless waitress) I also observed her taking a telephone call instead of prioritising the customers actually sat at the tables. She needs a lesson in customer service and should realise that the people sat at the tables are there to pay money whilst the person on the phone is NOT paying them anything at that...

All in all very nice. Owner is I'm told Michaelin star holder and capable of great food. Here though is some basic stuff. Sunday lunch is said to be great but I was only there for hot chocolate. Prices seem fair in today's market. It's located at the back of and part of a furniture store complex but does have its own access from the street so seems an odd location but inside it's very pleasant. It's everything you expect. I've not eaten there but plan to. Food rating is from a friend's experience and what I saw...