Subway — Restaurant in England

Me and my partner went in to subway 13th September 25 @ 2 ish, to get a sandwhich each. After standing lin line for a while we noticed that the man behind the counter was clearly struggling, the guy looked like he had been pushed beyond his limits, was pale white in the face, dizzy and looked like he was about to fall down at any moment. The person who was with him in store barely took any notice to this and ignore the fact his fellow colleague was clearly struggling.

Now, firstly, my concerns are why is someone who is clearly ill still dealing with food people put in their bodies. The colleague that was with him should have clearly told him to sit down and taken over as this said other "colleague" was only dealing with cookies anyway. Giving the guy a break long enough to get his shift covered.

The fact that not only this other colleague ignore this, but the fact that both of them had not enough knowledge to have the ill person stop working with food its appauling.

This is in no way the fault of the person that was ill but at the end of the day this should not have happened and should have been solved as soon as they noticed something was wrong.

This is clearly breaching Food Safety and Hygiene, Employer Duty of Care, Failure to Follow Company Policy and a Public Health Risk giving subway or even the employee Legal Liability.

I feel Food hygiene or safety regulations where not met here AT ALL due to Risk of contaminating food.

I feel subway where not catering to Employment health & safety laws allowing an employer to work in unsafe working conditions.

I will be reporting this to local environmental health authority or food...

Disaster of a place, the one person who was working was sorting something out with the till with no acknowledgement that I was there waiting for 5 minutes. There was a problem with the card machine, the employee who was the only one serving in a peak time tried sort it out and call her manager, manager non existent and left his/her phone at the store, what kind of manager leaves there only staff to deal with a busy service? I don’t want to be to harsh on the lone employee dealing with a problematic card machine and a big queue but she could of dealt with it better by acknowledging the problem and telling other customers who had queued for a long time that they couldn’t pay on card as some of them queued not realising the issue, only to be told at the end you can’t pay on card, why not tell them...

I ordered a Subway delivery through UberEats at 4:30pm and waited over 2 hours, but my order never arrived. During that time, the drivers kept changing on the app and none of them delivered. I tried calling Subway St Austell four times but no one answered the phone. In the end, I had to cancel my order and go to another takeaway that was far more reliable and delivered straight away with their own drivers. Very disappointed with this experience and won’t be using Subway again. Not sure if the fault lies with Subway or UberEats, but the lack of service and communication was...