Absolutely appalled with our experience at 'The Market House' today. Was around 6pm when we arrived and was almost empty with I'd say roughly 10 people maximum and only 3 people eating food. We ordered 3x 'Hand Battered Fish & Chips' which was supposed to come with Tartare Sauce. Honestly speaking I have never been presented with fish and chips as bad as this in my life. If I was the chef I'd be utterly embarrassed at allowing food to even leave a kitchen presented in this manor. The fish 100% was DEFINITELY NOT Hand battered fish. The batter was that burnt and tough I was genuinely concerned for my teeth, the actual fish itself was so dry we struggled to cut through it and tasted like it had been cooked in burnt rancid oil. The chips were actually inedible, rock solid and completely coated again with what looked and tasted like rancid old cooking oil. The mushy peas again looked and tasted like pale green watery slop and the tartare sauce (which I had to ask for) was a vinegar flavoured herby liquid which tasted absolutely foul. I'm surprised i even tried it, it looked that bad. This by the way is after waiting almost 40 minutes with no standard of service from the staff to come and inform us of such a potentially long wait (in an empty restaurant). I, in all honesty could not bring myself to eat such a disgraceful poorly cooked meal which I have no doubt whatsoever would have made me ill! I must also add all 3 plates were luke warm. If this wasn't bad enough, I asked to speak to a manager as it was totally unacceptable food, I was half way through my sentence she decides to walk off with an attitude behind the bar to head to the till with the upmost hight of rudeness, not even apologising for our ridiculously long wait to then receive food I seriously wouldn't even feed my dog. She refused to give me her name and her attitude was absolutely disgusting. I cannot believe you employ people like this who have no social skills whatsoever for such a job in the hospitality industry. This could have been dealt with very differently and I wouldn't have then took the time to even write this review. It makes me sick to think people come here to spend their hard earned money for absolutely disgraceful food and service, you should be ashamed to run an establishment like this. I 100% would advise for your own health to not eat here at this horrific shoddily run restaurant. I have been a manager of many bars and restaurants in Manchester for over 20 years so seeing this level of service really sickens me as majority of people wouldn't take the approach of asking for a full refund when actually your fully entitled too and 100% most certainly should do as then perhaps these places will rethink how they run these so called restaurants in the future. Have been forced to give this 1 Star which it really doesn't deserve as there's no...
Read moreDON'T STAY HERE IF YOU LIKE EARLY NIGHTS
Booked to stay here for 3 nights and only made it through 2. Double room was just two single beds pushed together, and windows were very old single glazed where two of them could not even be shut due to how disfigured they had become with age! This meant the room stayed cold all through the night which was really unpleasent. On the third night (which was a friday night) there was live music played downstairs which was incredibly loud. I understand it was a friday evening so if you are someone who will be out late yourself this would not be such a big deal. BUT THIS NEEDS TO BE MADE AWARE TO PEOPLE BEFORE THEY BOOK! As my girlfriend and I do not stay up late, and if we had known this we would not have stayed at this place. It was so loud we actually had to leave and stay in another hotel for the night.
Plus considering the issues with the room and then looking at how much we paid for 3 nights which was over £300, when this is compared to a premier inn which is the same price and the standard of the building and room is so much higher means sadly you are overcharged at this establishment for what they provide.
One positive was the staff, they were polite and friendly. But the actual building and room itself was awful im afraid to say, and the lack of awareness made about the live music before booking is really inconsiderate to those who would not want that until the late hours...
Read moreStayed for 2 nights over a weekend. Staff were very friendly. Great parking behind the pub, although only a small car park but we were lucky enough to get a spot. Room was lovely and spotlessly clean. Bed was amazing, really comfortable. Plenty of tea, coffee etc and shower room was great. Staff were exceptional, very attentive, welcoming and nothing was too much trouble. Had evening meals and breakfast at the pub. Evening meals were really tasty and very good value for money. Steak was the best I've had for a long time. The kitchen did run out of a few items on the menu on Sunday evening due to them being so busy during the day. Breakfast was continental, with option to have a variety of cooked items for an small extra charge. Freshly cooked croissants were lovely. Everything was cooked well and we didn't have to wait long for our food. Great beer garden out the back which we made use of. Small negative points were that the windows in our bedroom did not close properly. Although not a massive problem, it would have muffled some of the noise of the men chatting on the street early in the morning. Also would have been better with curtains rather than blinds at the windows. Great stay and we wouls definately stay again. The...
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