Went in Friday night and had a very similar experience to Gerald Munro who posted about 2 months ago. I bought 3 pints of one of my favourite beers Ossett White Rat for myself and two colleagues. The beer was well off, it was apparent from just the smell, but I still tasted it and confirmed what I expected. I returned it to the bar to the landlady who said sheâd check in the cellar. She confirmed that there was still half a barrel left so there wasnât a problem. She refused to taste it herself.I said that it was still off and she was very reluctant to do anything but after arguing eventually agreed to change all three for the Osset Yorkshire Blonde. I had a sample first to confirm it was ok which it was. The first ânewâ pint was then passed to one of my colleagues and she asked him if it was ok. He, having seen her pull fresh pints and me approving it first, said it was ok. She then announced that she had switched the fresh pint (under the counter) with one of the originals so there was obviously nothing wrong in the first place! Very sneaky. We then had more unpleasant exchanges and I even said I would pay for two of the originals as I know how tough it is for the trade at the moment. She let me do this even though they were not consumed. In retrospect I should have not offered to do this and she got a better deal than she deserved with her attitude. It looks like itâs pot luck if you get decent beer here. The whole experience was...
   Read moreThe woman who frequently serves behind the bar has never been friendly towards us, she is with her regulars. We have visited many times, this time I had my 6 month old puppy with me, he is very wary of strangers. There was one man sitting at the table, no one else in the pub. My pup started barking at this man, I was trying to quieten him down. The woman behind the bar said" If your dog doesn't stop barking you will have to leave" twice I said, he will stop barking, but she continued to say we would have to leave. So we decided to go. Her attitude was quite surly, as we were leaving she came from behind the bar & approached me, I said her attitude was disgusting, the way she told us we would have to leave, it could have been said in a friendlier way. She didn't give a chance for my pup to settle. Obviously we won't visit again which she said" good riddance" nice!
I did not yell at you, your body language when you approached me could have been intimidating but I certainly wasn't. Plus you escorted me off the premises with a final statement " good riddance" As for tying my pup up outside was just a remark, would not have done it. And you did say we would...
   Read moreNice looking pub. Never been before. Ordered a pint of IPA (and I'm no stranger to what an IPA should taste like). First mouthful and it was obviously on the turn. Rank acidy off taste. Unfortunately, the lady behind the bar wouldn't accept it was off stating there's half a barrel left. Suggested I just didn't like IPA assuming I didn't know what I like or what a good pint of beer should taste like. It doesn't matter how much is left in the barrel, it tasted rank and is well on it's way. I asked for something else or a refund but she was reluctant to do so. Friendly local tasted it saying it was 'sharp' but he doesn't normally drink ale so wouldn't commit. She didn't drink it either so wouldn't taste it from the tap herself. Finally I said I drink all over Derbyshire and the UK and I know my beer. Also happened to be a CAMRA member. That was it, que derogatory comments about CAMRA and intimation that I'm some sort of knob. Anyway, she gave me my money back. What an awful unfriendly exchange. Nice pub, customers seemed friendly but I don't recommend the pub if you like your beer or want to be treated as a...
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