wagamama aylesbury — Restaurant in England

I first began going to Wagamama when one of my children recommended it to me in the 1990s in London. Tonight I and a good friend planned to go to Nando’s, but the queue was too big and Wagamama had a wait of 20 minutes and we opted for it instead. The first outstanding feature of this restaurant chain is the quality of its food. I’ve never been let down by Wagamama before and tonight was no exception. They were experiencing a staff shortage, but we didn’t mind waiting. I ordered a portion of edamame beans in salt and the pork belly ramen. My friend, who’d never tried Wagamama before, had the tempura prawns followed by a steak ramen. I cannot explain why I experienced a sudden loss of appetite. I enjoyed the beans but couldn’t eat the full ramen portion; I found it too spicy, though I love spicy food, but I found myself simply not hungry. My friend loved his 2 dishes. Despite the pressure on staff, we were served well, politely and sympathetically. When it came to paying the bill, our waiter, who was only a day into working there, took off cost of my main course, which I hadn’t requested. He said that as I had hardly eaten it, he couldn’t charge me for it. This generosity and sensitivity left a big impression on us, and we’re sure to return. To survive the exigencies of Covid and still maintain this high level of service and food quality says a great deal for a restaurant chain that has managed both to survive and to thrive. Thank you Wagamama for succeeding where so many others have not. On our way back to the car, I stopped to look at the Nando’s menu and was struck by the fact that their charges for courses are more than for Wagamama. We’ll be...

Nine of us visited this evening for a meal. Seated nicely eveything explained excellent waitress. Had a very long wait fo one meal. We were made aware that not all meals arrive together. The eight meals arrived and were eaten. The last meal was chased by our waitress and we were told it would be another five minutes. After ten more minutes still a no show. Someone else had handed it to another customerbut they would make another. As everyone else had no eaten and been sat for 15 mins the decision to cancel the meal was made. The manager was in formed and came over addressed the whole table with a swagger of I hear you aren't happy.he said the meal has been taken off the bill and what else do you want me to do? It was pointed out to him that the meal shouldn't be on the bill as it hadn't ever arrived. His swagger aggressive answer was again.. so what do you want me to do.. we told him he could decide what he thought was best. He disappeared. Didn't bother to apologise or come back to the table but when we paid using the app he had taken 25% off the bill. This was never about the money just acknowledgement that a customer had gone in never received their meal and really I don't think that's good enough.. we did leave a tip more than the cost of the meal for the waitress that we all thought would get a hard time from her jumped up little manager. I hope she doesn't. Also the toilets were so disgusting that my daughter wouldn't use them and would rather wait the 30 mins till we got home. Having seen the state of them myself I don't blame her... Having used waggammas alot I was...

Disability discrimination at its finest, the blue haired manager should be ashamed of herself. Went in to eat at 8pm on a Tuesday with a member of our party who has two walking aids and clearly struggles with mobility. We politely ask for a table with chairs rather than the benches (there is one free right by us) and she declines as she could only sit a larger party there.. at 8pm, on a Tuesday. Not all disabilities are obvious but our party member’s certainly was and so we said oh right ok I guess we’ll go then, it is disability discrimination but fine - the mood was ruined and our party member was embarrassed. It was extremely obvious she would not have been physically able to sit at a bench. A couple behind us saw what happened and offered to share the big table with us when we were stood outside, but our party member felt too awkward to go back in. I did go back in to point out to the blue haired manager (I only mention her hair colour as I am sure there are different managers on different shifts) that it is illegal to not offer reasonable adaptations and that there was plenty of room and she said she didn’t want to assume anything as to why we asked and we should have pointed out her disability - but come on, how inhumane and obtuse does one have to be when someone is literally hobbling in with multiple mobility aids. If the couple behind us could see the need without us even speaking to them, then there was no reason for us to have to grovel. She is legally disabled and a blue badge...