Greggs — Restaurant in Gateshead

It's Greggs so you know what to expect, but this review is focused on the service.

I was tasked with gathering a food run using free meal vouchers for an event, for whatever reason the voucher codes I was provided failed. After trying to assist the ladies on the counter not only sorted my order for free, but gave me additional drinks.

Thanks to this great service, the kids we were hosting that day were very well fed, and very pleased. Top notch customer service. As a result we will be back with an even larger order next week (with working...

Gregg's are usually a safe bet for a grab and go coffee but the ques here were terrible.... and the whole place looked untidy, behind the counter looked a complete mess and the place where you get sugar and napkins looked like a bomb had gone off, coffee was ok thp and steak bake although cooler than I'd have...

Amazing service there was a small mix up with my order and I rang up Sarah I think it was answered and was unbelievable she was so polite and immediately rectified the situation for me. She went above and beyond with her service for me. And wrote me a note wishing me a good day. Be more like...