Costa Coffee — Restaurant in Gosport

There's a kind-of class ranking system for coffee shops. Costa is generally found in retail parks alongside supermarkets such as Asda or Tesco - indeed sometimes inside said supermarkets - and along sadly fading high streets such as Gosport, which is where we were today. Don't get me wrong, I'm not knocking this, one of the first high street coffee franchises to bring the good stuff to the masses, I'm as much a fan of Costa flat white as the next Joe Soap, and you have to admire the way the franchise has convinced its patrons that when they enter their establishment for a distinctly average beverage and an overpriced caramel slice or bakewell tart, that they're better for being there. Elevated somehow. The prices are just cheap enough for a single Mum of four with her double buggy to still be affordable on a whim after her Asda shop, and just expensive enough to make her feel like she's experiencing something luxurious. It's a bit like eating Ferrero Roche. Gosport Costa is much the same as anywhere else - you can sit outside in the empty high street sipping your caramel latte watching the to-ing and fro-ing of the town's finest and feel the Costa vibe of smug satisfaction that, for 30 minutes or so, you can suspend your disbelief and tell yourself you're...

I went into Costa today and there was a man and a woman serving, ok they were sort of busy, but the woman was making drinks for people already there and the man was faffing around moving cups from one place to the other and completely ignored me until he decided that he had done everything he patently didn't need to do before acknowledging or serving me ! I go into many Costa's that are far busier than the one I went into today and have been acknowledged and served a whole lot quicker. It was as if the man thought that what he was doing was far more important than greeting and serving or acknowledging one of their customers who pay their wages! I won't be going in...

Absolutely disappointed with the service here today (26/2/22) we popped in here for a couple of hot chocolates with the kids (both aged 5) on a trail around Gosport area, we also needed to use the bathroom (we know what child bladders are like!) Meanwhile my partner ordered up the drinks as it was cold 🥶 but they refused to serve us for an unknown reason, we respected face masks etc but refused serving as they were closing although people were sat inside with hot drink etc still. Still refused us to get drinks for takeaway for the kids but quite happily served the couple behind us. Words...