The Jolly Drayman Pub and Hotel — Restaurant in Gravesham

We arrived at the Jolly Drayman at approximately 3:30pm on Saturday 15th October and had to wait in the bar in the pub for customers of the pub to be served before we could check in. There was only 1 member of staff on duty and she was working extremely hard and it was no fault of hers that we were kept waiting for over 10 minutes. Our room was quite old and was extremely overpriced (£85 for 1 night without breakfast or even a packet of biscuits in the room). The hotel needed a good makeover and the owners really should pay more attention to customer service when charging so much. I wont go there again and would definitely not recommend...

We arrived at the Jolly Drayman at approximately 3:30pm on Saturday 15th October and had to wait in the bar in the pub for customers of the pub to be served before we could check in. There was only 1 member of staff on duty and she was working extremely hard and it was no fault of hers that we were kept waiting for over 10 minutes. Our room was quite old and was extremely overpriced (£85 for 1 night without breakfast or even a packet of biscuits in the room). The hotel needed a good makeover and the owners really should pay more attention to customer service when charging so much. I wont go there again and would definitely not recommend...

Great spacious room, deeply clean, extremely quiet (only 4 rooms), definitely efficient double glazed windows. Hot shower, comfy bed and all new from carpet to linen and towels. The owner ROB and one of the cleaner went the super extra mile to look for my lost AirPods. They even looked in the laundry rooms and he was even willing to look in the big communal bins. What a legend!!!! Thx again x Lovely also the friendly lady (maybe an other owner) who checkout us out even if passed the time, as late. There are property meeting down the pub for Samuel Leeds inner circle. Definitely, this place will be always on our list for the guests...