F S Steakhouse and Bar — Restaurant in Gravesham

This may not be indicative of everyone’s experience but our experience was very poor. We ordered food and the waiter then left us in the restaurant on our own to run to the shop (we could see out the window) to get ingredients. We ordered eggs Benedict and the eggs to be fair were very nice but the rest wasn’t what was on the menu. I was meant to have gammon but had bacon, it was meant to be on muffins but it was upside down burger buns. We then had what I assume is the owner come back with a delivery and shout through the restaurant dumping boxes here there and everywhere. This is where things took a turn, we overheard the owner talk about Gravesend being “full of Turks and Indians” and then ask us if “it’s nice having your food cooked by an English cook”. I struggle to justify how this could be interpreted any other way than xenophobia or racism. I’d like to believe this isn’t the case and if not then I strongly suggest the staff here be very mindful of their language and phrasing. We reluctantly settled our bill but will not be returning. This is a real shame as FS Steakhouse under Franco used to be a real hidden gem. Since this new takeover it has been ruined. Lots of the other positive reviews also look to be friends or family members of the owner. Avoid and go...

Edit: I've updated my rating as they fixed the condiments!

Had a lovely evening here tonight - the atmosphere was good, staff friendly, the food was tasty and I would definitely go back.

Being critical however, you can hardly describe a meal as coming with aubergine and courgette when it comes with a single slice of each. They did replace my fries upon request with a well dressed salad, of which I am thankful.

The quality of the food was excellent though and at £16.95 I would expect this, which is why I was disappointed to be given condiments that I am usually served in a budget greasy spoon. Some decent brand mayonnaise, or preferably a nicely presented pot would have...

The steak I ordered was tasteless. Felt like it was left on the fridge for ages and there was no seasoning at all. The chicken wings tasted like they were refried. Dry inside. The barbeque sauce was not the best either. The chips are expensive for the cheap quality. The Chef was not using an apron and looked like he was wearing an old pijama shirt. Also the menu is from the old owner and the new one is a printed paper. That needs to get better too. The owner is a nice guy and seems to be putting a lot of effort into it however I think he needs some guidance. The place was also dark and needs some lightning or perhaps some of them was...