I cannot rate the food (it looked good) but the service was terrible.
We were told there was about a 40 minute wait on food but as we had a coffee we didn’t mind waiting.
However after 50 mins I asked whether it was ready and was the asked to confirm our order again.
10 mins passed and the staff looked very stressed and upset and I went to ask for a refund as I didn’t think we were likely to get our food anytime soon. The manager told me that I couldn’t have a refund as they were about to plate our food up. I decided to give them the benefit of the doubt only to then have them bring out 2 dishes (we ordered 3) of completely the wrong food. At this point the manager realised our food has been forgotten about and she reluctantly offered the refund, saying rather rudely “sorry it didn’t work out for you today” - no apology or even an acknowledgment that they had made a mistake- I’m sure the food was good and the staff working under her were friendly but seemed to be very overwhelmed by the number of people. I think it would have been better to be honest with the capability to service the number of tables rather than keep accepting orders they were struggling to fulfil. I will not...
Read moreThe sun shone, brightly. But what else would one expect on the birthday of Bruce Springsteen and mine ofcourse the previous day.
We parked near by in a ragamuffin pay and display car park. Although you don't have to display if you pay by app. So I paid, but didn't display.
Heading downhill towards the coast and Mumbles Bay, we decided to cut through the residential area. It was here that Boo's greeted us with opened arms and a wide smile.
I counjered with the name "Boo's", reminding me of the countless times I'd screamed Bruuuuuuuuuuuce as he came on stage. We entered via an Orange door, sat and studied the menue.
We kept it simple, coffee and cake, both delicious and served with a smile.
Electric Nebraska. One of my favourite albums. Only a month to wait for this box set release. As we sat, chatting, enjoying the food and drink, I couldn't help but wonder if anything would ever "deliver me from nowhere", I suspected not.
We left and jousted playfully with a gent wearing bright red leather shoes.
A lovely cafe, tucked away out of sight, a delightful Mansion...
Read moreWe love Bo’s kitchen, coffee, atmosphere and soft drinks.
However we had twice bad experience that we had digestive issues after eating a meal there (all three of us). We would advise the owners to train their staff for better hygiene handling of food (we have not seen food preparation gloves being used, same person handled food and money which shocked us), as well they need a bigger space for food preparation (at least what we see behind the bar it is tiny). So we have good hygiene and safety concerns that should be looked at.
Furthermore, tables need a proper clean, a disinfection, not just a wipe. Handles at the main door should be regularly cleaned throughout the day.
I cannot believe I have to explain some basic hygiene that would make this place a healthy...
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