We visited Mumbles Coffee yesterday and we have to say we were disappointed. You obviously are so confident that your clientèle from your last coffee shop will continue to support you that you're not bothering to try very hard to attract new customers. For one it was not clear we had to order from the counter. So we sat there like lemons for several minutes until we realised what the system was. Our table was wet when we mentioned this to a staff member she replied "that's because I've just sprayed it", but she hadn't bothered or forgotten to dry it. Instead she should have said--- I'm sorry I'll just dry that for you--- The service from the counter was very slow and two customers were asked to move out of the way because the assistant was serving my partner. He thought that unnecessary and rude to the other customers. Also the young lady in question was spending her time eating and drinking when not trying to serve your customers. The toilet was a disgrace, pee on the seat the rim and the floor and the shelf holding the hand lotion was dirty. Several staff members were present surely one of them should have have responsibility to keep an eye on the cleanliness toilet. Overall a disappointing experience.