Lucky Star — Restaurant in Great Britain

Just received my order from Lucky Star. Spent around £30 and what I got was not worth this at all. The salt and pepper chips are literally raw potato that just taste like nothing. Along with the egg fried rice which tasted like microwaved packet rice. The chow mien although it was a 'dry' dish, was literally like plain boiled noodles that tasted of nothing. The salt and pepper chicken wings were all gristle, and barely resemble chicken underneath the black coating. Rang up to complain about my order and was shouted at by a rude lady who kept denying everything and blamed all the food quality on the fact it was delivered by Deliveroo. Disgusting food, made worse by horrible customer service. Cans of coke even came warm, and although it shouldn't be expected, there were no prawn crackers which is a rarity when spending over £15. Please see photos below for the reality of ordering from Lucky Star. Rarely would complain about a small independent business but it...

I really wish I could say better things about this takeaway. It had been my go to for a few months and really enjoyed it but I had a few negative experiences that make this place not worth it.

I got a really overcooked dish to the point of being inedible. Thinking this dish is 7 quid I wanted a refund for the order (was happy to send it back). I called up and got hit with 'we will let the chef know'. When I did ask for a refund I was told it's not possible and they could only do better on the next order.

Taking accountability in a business/resturant is so important and it's sad to see that the reviews of this place have caught up to them.

I have been an advocate for this place many times, but I can't support this choice of chinese anymore.

Don't expect any good customer service from this place, consistency is key and they...

Very disappointed with the service and the food this evening. Missing food, awful service and the food that did turn up was disgusting.

Missing food: all the condiments for the crispy duck and the curry sauce.

Awful service: I called the restaurant and I couldn't get a word in. The lady on the phone actually screamed at me and hung up.

Disgusting Food: Dry ribs that should have had BBQ sauce on. Dry crispy beef that should have had chilli sauce on. Duck was nice but no condiments to go with it so pretty pointless.

Wont be...