Leaving my original review below as I believe I personally was wrong and hold accountability for my comments and actions. Updated to 5* as someone clearly put the time and effort in to reply which is rare from a business. They clearly run this place with pride and integrity.
My bitterness evidently came from us buying what were clearly premium drinks. We were at the BOTB reunion and we were spending £9 a drink on the labelled drinks from the drinks list provided, Goth juice etc, we never deviated from that last the whole time we were there and that is our own fault. Reading the reply from Management, clearly I am wrong and the drinks prices are absolutely fine for the standard pints and mixers and that is a lesson learned on our part. I still hold true that the staff are amazing, the atmosphere is superb, the aesthetics of the bar are unique and amazing, I have genuinely fallen in love with this place, and seeing the prices listed, this place is a great environment to spend your weekend brass and enjoy your downtime.
Old review - how wrong I was Honestly the worse value for money bar in Harrogate. £8/9 for a drink is the average you’ll pay. The bar is amazing and the staff are top tier, but the cost for drinks is actually outrageous and downright scandalous. If you’re planning a night out avoid Monty’s at all cost unless you’re willing to sell a...
Read moreA five-star bar. This is the most underappreciated and underrated bar ever. The vibe and atmosphere every night is electrifying, exciting, friendly, safe, comfortable and just freaking awesome. Any night is guaranteed to be a blast and you are in for a great night. The bartenders are also extremely talented and can recommend and whip you up a delicious storm, always great drinks offers available. They also have live music frequently which in a hidden corner of the town makes it an absolute must. I love the entire staff, they all share the same humbling and bubbly personality, which really shows the ethics of this collaborative superb joint and the love that goes into preserving its reputation with local customers. Always a privilege to come in here and enjoy a drink, game of foozball and...
Read moreKeen to support independents post lockdown but had the worst customer service I've experienced in a long time. Our table spent a fair bit of money but they made repeated mistakes with drinks and what they charged but rather than offer a genuine apology and a way to quickly rectify it each instance became some awkward battle as if we were somehow in the wrong. They were only small errors but there were a lot of them (makes you wonder what happens when it's late and people are too drunk to realise the charge is wrong). Their attitude was so bad that it soured the whole experience. When businesses are crying out for customers and you've got people excited to be there I just don't get why you would make it such a negative experience. We've been regulars for years it's just so...
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