Myself and my wife visited the waterfront today after being recommended by my wife's parents who visited last week.. With what started out OK ended with us feeling uncomfortable during our lunch.. As we were approached by a senior member of staff and asked not to laugh in one of thier waitresses faces.. We were taken aback by such an accusation. I'm 51 and my wife 44 who works in catering. Not like we were a pair of adolescents.. On entering the premises via the patio I approached a waitress clearing a table and asked if it was OK to seat ourselves at an available table that was free. She said I would have to go to door and wait to be seated as she wasn't allowed to seat customers. I thanked her and continued to door without laughing in her face where another member of staff promptly seated us.. I can only assume it was said waitress that made complaint against us.. All said and done although staff were apologetic. We think the whole situation could have been handled better and differently. Therefore shall not be...
Read moreJust like numerous other reviews about this cafe, my friends and I experienced the same UNACCEPTABLE BEHAVIOR! Superficially looking at the rating, we chose to go to this cafe as it was closest to us and we were extremely hungry from our travel. And as soon as we entered, we saw that the tables were almost fully occupied and reading the sign "wait here for being seated' we waited. A lady from the counter mouthed 'we are full' and we mouthed 'that's okay' and just waited. She then left her counter, came to us and said "You cannot eat this here!" (pointing at sandwich box my friend had in her hand SO RUDELY). My friend said "Our friend here is going to eat" and she gave us a disgusted look saying "Sorry, but we are full". To which my friend asked "how long is the wait expected to be". She replied "I don't know, 15-30 mins". We said "Okay" and obviously LEFT! Because she clearly wanted us to get the f out of there from the moment we came. NEVER EXPERIENCED SUCH DISRESPECT and RUDE behavior before! WILL NEVER...
Read moreDon't let the outdoor table set up draw you in on a sunny day...the likelihood is all the tables outside are taken and if not they have leftover food with seagulls eating from them. So: get inside and are seated. Takes quite a while for anyone to come and take order and we had ordered first for the children then to come back and take adult order but they brought allll the food out at the same time. It was a long wait for the food to arrive and just lucky the kids didn't kick off! Food was fine, nothing to write home about and we had to follow up for receiving our side orders. Staff need trained. I looked around and there were a fair number of tables looking miserable, looking around for a waitress to help or even take an order. A couple beside us waited 20 mins to be given a drink. Toilets are pretty yuck. My husband told me the men's were disgusting and the women's floor needs a good clean.. nothing enticing us back, I am...
Read more