Charcoal Grill — Restaurant in Great Yarmouth

Visited for the first time as it's was my Dad's birthday and he really wanted a steak dinner so we decided to try here. Did not regret that decision! Honestly gutted its taken us 12 years living here to find this restaurant!!

Firstly, nice variety menu with lots of options.

Secondly, the staff were wonderful! Very kind and polite and attentive, without being suffocating. Nothing felt like too much trouble and while we were there some other guests arrived who were clearly regulars and treated like old friends! That being said, we weren't made to feel like outsiders or anything and received just as warm a welcome 😊 everyone was kind and happy and the owner even came out to meet us and ask how the food was.

So, thirdly- the food. Perfectly cooked and decent portion size. Steak was absolutely cooked to perfection and accompanying chips and salad were lovely. I had the ham, egg and chips and was very happy. Nice ham slices and egg was runny and perfect.

Other details: Lovely atmosphere inside, cosy with lots of decorations on the wall and background music which added to the ambience without being loud and distracting. Toilets were clean, a decent size. These are down a few stairs- however I noted the waiter assisting another customer who was slightly less mobile to navigate these which was nice. He then also assisted with carrying their folded wheelchair down the external steps when it was time for them to leave. Just something to be aware of if visiting and stairs can cause you trouble. The restaurant itself was clean and tidy, the tables were cleaned thoroughly after each customer left.

Honestly very impressed and happy with the experience and my dad had a lovely birthday meal 😊

Pricing- it's not the cheapest on the seafront but you definitely get what you pay for and with the quality of food and service I think they're reasonably priced.

Would recommend and we definitely intend to come again...

Was very nice to get a table during a busy evening without booking a table.

There were two waiters, male and female, the waitress was very friendly and accommodating, however the waiter was very unpleasant, rolled eyes after we've placed an order as he didn't think we've ordered enough, any questions were answered in a rush and felt like he was doing us a favour serving us, in general looked like he did not have time nor desire to provide friendly service.

As we walked in the waitress and, I take, the manager, had a short argument about allowing guests without booking to be seated. As we were taken to our table the waitress explained that the argument between her and the manager was not our fault, but rather the manager's fault. Later, when I was paying the bill, there was another discussion between the manager and the waitress in front of me about the rude waiter and how grumpy he was the whole evening.

We were seated at the table straight under some open vent constantly blowing cold air down our necks, which also made food go cold very quickly.

Food was just OK, cod and chips came only with fries, nothing else. Sauces were generic ones from sachets. Kiddies fish was very overcooked and dry, had funny smell suggesting it was not fresh.

There was no £10 off covid eating out offer available in most other restaurants.

Overall, quite poor experience. Would...

My recent visit to Charcoal Grill in Great Yarmouth left much to be desired. Despite its promising location near the seaside, the experience fell short on multiple fronts.

Firstly, the wait time was excessive. We waited for nearly 30 minutes before our dishes finally made it to our table. This prolonged wait only added to our anticipation, making the eventual disappointment all the more palpable.

When the food did arrive, it failed to impress. Both the fish and chips and the grilled king prawn lacked flavor and freshness, leaving us underwhelmed. Considering the quality, the prices seemed unjustifiably high. We ended up spending close to £50 for two dishes that simply did not meet our expectations in taste or value.

Adding to the disappointment was the unprofessional demeanor of the waitress. Despite our presence, she seemed indifferent and even rude, leaving us feeling unwelcome and unattended.

In summary, my experience at Charcoal Grill was far from satisfactory. The combination of long wait times, lackluster food quality, inflated prices, and poor service makes it a place I would strongly advise others to avoid. There are surely better dining options available in the area that offer a more enjoyable and...