KFC Great Yarmouth - Regent Road — Restaurant in Great Yarmouth

Used to rate this kfc quite highly until now.

Called up to try and get a deliver issue sorted when I was told they didn't have something I ordered in stock.

Said that's fine and I wasn't interested in anything else so would just like a partial refund for the stuff not in stock.

Was told that's not possible and to cancel and reorder. Which I wasn't happy to do because it already took over 30 minutes for them to even tell me they didn't have what I ordered.

I could deal with all this and when the lovely lady on the phone said she would get someone who could help I think the manager forgot that people other than the person holding a phone can still be heard on the other end.

He made it extremely clear he had zero care for my issue and gave her a short sharp response simply saying that's how it is and if he doesn't want to do...

While waiting for food the counter was blocked by 5 just eat drivers, who had no regards to anyone else trying to order or wait for their food. Their bags were just layed all over the floor which made the small waiting area crowded and it was also a health and safety issue. After collecting my food I took it to the car and a Gravy megabox was missing so I went back in and explained I ordered 3 and was only given 2. The rude woman who was preparing all the food into bags had the cheek to shout " I put 3 in there" I understand mistakes can happen but can you honestly remember how many you put in the bag ( it was so busy ) or are you calling me a liar? I do normally check my food before leaving but as the place was so...

DISGUSTING!!! 🤮 We alll had food poisoning. The toilets were vile and I mean vile. Excrement on the floor m, tissues and urine flooded the small toilet. Taps broken and constantly running. I didn't touch anything with my bare hands as yhe whole place was fully dirty. Begrudgingly ate there and ny 4am I was violently sick and so was my 7 year boys I have contacted the Head office as as a framchise business they have to abide by strict health and safety regulations and this has clearly been overlooked in all directions.

I clicked on link you sent me and it does not work. I found a help page put the time and date of visit click continue and then it takes me back to main menu. Tried...