Perfect Pizza (Guildford) — Restaurant in Guildford

I recently ordered from here. I did a deal and recieved all of my food on time. The reason for my 1 star is because of the poor customer service and health and safety. My food arrived and one pizza was burnt, I had about 10 potato wedges in a box (this deal was a large) and was supposed to feed atleast 4 people. I also ordered a desert. The plastic container it came in was smashed and the desert couldn't be eaten. Me and my friends found pieces of plastic in it. Upon phoning the store the guy on the phone was unhelpful and was told "thats just the way it is" and I would have to ring up the next day to speak to the manager. I also kept being told about company policy. They couldn't offer me a refund of another pizza to replace the burnt one that my friend couldn't eat. (my friend doesn't eat meat and the other pizza we ordered had chicken on). I spent almost £40 on a food that couldn't be eaten or was lacking in portion. I email customer service with photos taken of the food and they don't even reply. So don't waste your time with this place because they don't give a damn if your food is burnt or has plastic in it as long as they can...

I went in this place thinking I'm getting a nice pizza, I wanted to check if it was halal and if it wasn't I would eat the veg. So I asked the gut behind the till if it was halal, he began to answer the question when the chef who told me his name was khan (wouldn't give me his full name and probably lied) interrupted us and asked if I had been praying5times, he then went on to say he needs to check my faith (my imaan) I was absolutely disgusted as my faith is between myself and my creator I shouldn't have to answer to any human about my faith especially when I didn't ask him anything along those lines, he was very rude to ask me such a question!!! I left as I was very upset. I calmed down and I went back in to find out what the gentleman was called as I wanted to make a complaint against him as it was disgusting what he said but he wouldn't give me his name and he started to lie and say he didn't say such things he told me his name was khan!!!! Train your staff on how to speak to people with...

Ordered off of perfect pizza as 2 young girls. Home alone. Took longer than expected which was fine. We called to see where it was, person on the phone was rude and ended the call on us. Delivery driver turned up & smashed on the front room window’s… which as 2 girls home alone was scary. Opened the door and delivery driver proceeded to laugh in our faces and drop our food on the floor, not even hand it to the person who opened the door. Our drinks were missing, so we called them and asked if we could have our drinks or be refunded. The man on the phone laughed at us and told us they would send them out… We’ve waited an hour for our drinks and have yet to receive them. I will never be ordering from here again. The staff are so rude and belittling and don’t care for their customers needs. I would not recommend this place for takeaway & the people who work here need a course on people skills as well as kindness...