Star Inn — Restaurant in Guildford

Everything from the pub's ambiance to the quality of drinks (be it that they never have London Pride) and overly-friendly security guards outside is what makes Star Inn a superb place. However, this is not the reason why I am leaving this review. The real reason is due to an outstanding customer-service that I was served with yesterday. During, our pub session, my friends and I were enjoying ourselves with casual pub banter and refreshing beverages. Until a guy (who clearly had a pint too much) joins our table. Since we are well-mannered individuals and have no knowledge of martial arts we let the man sit with us and socialise. Besides being a nuisance, he was not harassing anyone so we didn't see the point of asking him to leave. Everything was going alright until the man asked for a sip of my beer, I figured what the hell and gave a man my drink (which was full). This is when I witnessed an act of great injustice and pure abomination, as the guy downs my drink in one. My generosity was my downfall. Lost for words and at the brink of tears, I look at the glass that moments ago help my beer, the man leaves without saying a word. My friends look at each other holding back the laughter. I lose all faith in the world and humanity. Well, until one of the Star Inn's members hears what happened and brings me an exact same beer free of charge. To end the story, I was generously compensated for the beer that I lost and the drunk guy was escorted out. Star Inn may not have London Pride, but it certainly...

Usually I don't give 1 star in any place I've been but here they've been so rude with me. I had to play in the night for free which I can deal with and I also could deal that I have to pay for drinks and food. The thing is that i wanted to have a dinner so I went to ask for it, the barista not also in a good way she told that they stop serving food at 7pm, I was surprised but I accepted, so I went to get something to eat somewhere else and I came back in with some food and they also said rudely that I couldn't have food inside even if I was playing that night. I tried to explain that i was a musician playing in the night but they still didn't accept it... I really didn't appreciate that, what I suggest is to keep the kitchen open at least till 9 cause that the time when people eat their dinner... after this experience I obliouvsly not gonna go, or play again...

Great pub but so unwelcoming by a group of locals who constantly stand at the bar and glare at anybody who they don't recognize when your trying to get a drink. They absolutely refuse to move from there "place" at the bar no matter how busy the pub is! We ordered a round of drinks and one pint was flat and tasted horrible. No drama it happens, nobody's fault. When we asked for it to be repoured the bar staff were so rude. Took around 10 minutes to get another pint and the fresh pint was dumped at the bar with no apologises or interaction at all while at the same time the "locals" staring at us making our group feeling rather threatened. Its a real shame as it is a fantastic pub but the locals and bar staff are so...