Zizzi - Market Harborough — Restaurant in Harborough

Friday night dinner for two. It was fairly busy but with only one staff at front of house, the lengthy wait to be acknowledged and seated was somewhat disappointing but bearable. Servers were a mixture. Look, I know it's a tough job with low pay, so I always try to be friendly and engaging. Wasted on one girl who clearly didn't want to be there, unresponsive with a forced smile falling off instantly. The manager needs to gently point out that they are likely to earn more in tips by being welcoming and friendly even if they hate being there. Conversely, a Thai (or Filipino?) lady who wasn't our main server was delightful in every way. Now to the food which was really poor and reflected rushed sloppy cooking by the chefs in what must be an indifferent kitchen. The starters were both undercooked and over cooked in equal measure (calamari, batter soft and pale not crispy, barely warm and woefully undercooked and tasteless) and (risotto balls, excessively deep fried and hard with a fairly unpleasant centre which didn't taste of anything) Mains: my friend had the veggie lasagne which came on a hot plate with the contents literally boiling. When it eventually cooled enough to eat, it had become a liquefied mush, totally unpalatable. My dish of king prawn linguine was actually quite good, tasty and spicy with decent texture and sauce. Well done at last! the worst thing is to leave an eaterie feeling disappointment and regret that you chose poorly. Unlikely to go again, with so many great gastro pubs a few minutes drive into the surrounding country it's easy to find good service and excellent...

valentines weekend...they could not cope, the food was barely cooked, or overcooked, the service shocking - spaghetti Bolognese with a dessert spoon maximum of the Bolognese, a complete rip off, this I would expect at Frankie and Bennys kids menu! the staff were so not coping with the quantity of customers, it impacted on their politeness and memory for what we had asked for (im talking basics - serviettes, ice in a glass, jug of water when we have the glasses). I asked to have our main course come out about half hour after our starters, I was told that's fine at point of order. Then, after starters I was told that if the order does not go in straight away we could wait an hour, but its a 35 min wait time, I said perfect, he then said but it could be 10 mins...I said your chefs are able to work back on timings so that I can get the food in half hour so we can relax and play some games with kids. he said its def more likely to be 35 mins. Within 5 mins our main course arrived!!!! i was so cross, I may as well have not spoken. the customer experience tonight was not important, all the chain cared about was turnover, in and out, pack them in. Well im sure we as a family of 5 wont be the only ones to not go back ever again. don't go everyone its not worth the prices they...

My wife and I decided to book our favourite Italian restaurant for our wedding anniversary. Unfortunately they couldn't get us in so we went to Zizzi. In the past we have enjoyed Zizzi mostly, but on this occasion we were given a table that was about 50cm from 2 other couples either side of us. I should of turned it down but couldn't see how close to other couples it was when offered. Anyway, it went down hill from here. After ordering drinks while the 4000w spot light bulb lit us up. My wife began to choose her meal from the menu while I poured the beers from the bottles to the glasses like a real gentleman, and waited for my wife to finish reading the entire menu twice. For some reason I then decided I would move her drink(just in case she knocked it over) in the process I then launched the entire glass down her dress. As you can imagine this didn't go down too well and hearing the gasps of both neighbouring couples I knew it was bad and my wife instantly wanted to leave. I do take the blame, but when the menus are bigger than the table you're on, there is very little room for error. Could of been nice but just too squashed in! There's always...