Flames Grill — Restaurant in Harborough

Ordered online to pay when food arrived with link sent to phone as have done many times in the past. No link sent. Food arrived, driver couldn't let us had our food until it had been paid. Driver called Flames. Passed the phone to me, after I received a mouthful of abuse from the guy at flames for not paying when they sent the link (even though i tried to explain to him that i hadn't had a link sent to pay it! - i even showed the driver my phone with my past order links paid on there), guy at flames said he had to put the order through a second time to send me a link and strangely enough there was a couple of quid added on! I asked about this (the receipt in the drivers hand was the same as my online order) and the guy at flames said it was delivery charge which was already on the receipt!!! So now after abuse from the guy at flames, luke warm dinner for family and friends and flames adding on a couple of quid just because he was annoyed!!! NEVER going...

ordered takeout for delivery this evening. when it arrived the driver was pretty much in his car already before I had even opened the door. then when I get everything out of the bag my chips are missing. ring to say about this, but could tell they didn't really want to resolve the issue as just offered to give me free chips on next order (hardly free when technically already paid for them). told then I wanted my chips now, you could tell weren't happy with as had to travel back to desborough. 45 minutes after calling , the chips finally got delivered but were stone cold. when called to say about this, excuse was that the driver has many deliveries. I mentioned the food should be in a hot bag, not just on the seat. all the guys argument on the phone was that he got the chips to me.

even the rest of the food that was initially delivered was horrible, absolutely soaking in grease on oil, and the garlic mushrooms were...

Food was yuk chips tasted like they had been put in microwave sauce seemed watered down the chicken in the burger well what can I say I mean chick the bread bun was soggy can of drink was god tho even the pudding had chucks of ice on it so it had Been defrosted and frozen again and let's not forget the driver said he was gonna come back with my change and didn't come back so ripped us off so we got robed ordering from this place first time I've ever given less than a 4 star review not good atall please take in mind u will get bad food and lose...