The West Hill Cafe — Restaurant in Hastings

With the cliff railway out of action we walked up as we had already paid for the smugglers caves. I was gasping for a drink. We went in I sat myself down outside with my son while my husband went to the counter. He stood there for ages while the staff chatted amongst themselfs. And he was ignored. The member of staff then went into the kitchen, leaving my husband just standing and waiting. Hubby then came out and sat down as we wernt sure if staff came to us. (he could have been told while standing at the counter) we waited another 5 minutes with a member of staff even walking past us to take another customers order to them, looking at us as he walked past. It wasn't busy(no surprise) And no one came. So we left. Not at...

What a let down. We went on 3/9/15. The food is over priced, a prawn sandwich was about £7. The service was poor, the girl on the till didn't have the best comand of English (although was polite), we had to wait 20 minutes for our food, then the order was wrong. The lemons were brown and not fresh and the salad garnish was just hacked at and thrown on the plate.The tables weren't cleared away promptly or cleaned. The floors were unswept and dirty. The windows were dirty and had spiders on. They had cleaning mops & products in a pile out in the dining area. They have their fridges out in the dining area where any one can...

Beautiful spot to take a tea break on a sunny day. Indoor seating for rainy weather too though. Nice to bring a sketch book with some tea and cake to look over the sea in Hastings. 4 stars for a little queue and they were running out of cakes when we got there mid afternoon, but still cosy and friendly. Not much parking, have to grab an on-street spot which can be difficult. Cafe toilets not very accessible for the disabled but there may be more round near the furnuncular...