Domino's Pizza - Leeds - Roundhay — Restaurant in Leeds

Absolute joke. Driver ignored instructions and drove onto the wrong street, called up for directions, which I gave to him. Driver then began yelling at me, because he didn't see the steps he needed to walk up. Driver hung up and drove off.

Had to call the store to tell them, costing me a fair bit. Guy on the other end says the driver hasn't driven off, and if I don't want it he will refund me. I tell him yes, and complain that its not good enough when I've just been yelled at and had to pay to complain. He says I've sworn at him, and I tell him I haven't, and the call is recorded so he can see that. He hangs up on me.

I go outside to see if the driver is really still there, as claimed. No, he isn't, but he drives back. He gets in a call with the man I spoke to on the phone, and the two refuse to acknowledge driver instructions, for the second time. Hands over food smeared in what honesty looks like bloody snot.

Still waiting on that refund, hopefully they'll be brave enough to link to the recorded call, just to really cement how pathetic...

Absolutely a no go. Ordered a 12" pizza with garlic bread and a drink... waited almost an hour only for them to send the wrong pizza. The major issue was that the pizza had what seemed to be pork on it and as I tried to explain to the manager (7025) he kept on cutting me off. While I tried to explain to him that we got the wrong pizza with a topping I do not know but seems like pork. He kept asking what's wrong with it. Maybe a language barrier or something but he was so rude even at the end when I finally got through to him to say the pizza you've sent is wrong and has an item we are allergic to. He just said do u want something different or try and get refund. The manner he said it in was just so rude without even an apology for the wrong item, never mind an item we are allergic to. We proceeded with trying to get a refund and he just tried to be cheeky and said ok u can have £8 discount when the order...

Ordered a large takeaway for guests and was so disappointed with the quality of pizzas received - they had at least 40 percent of cheese missing from the top of them and the bbq raunch sauce was so thin it was basically non existent! When I phoned to complain Dominoes said that the staff had all received training to make pizzas with less cheese and sauce (apparently they were using too much). I explained that this was not pizza standard by any means and if they were gonna change their pizzas they should warn customers. They should not charge the same amount for less and then expect us to double the cheese and sauce (without prior knowledge especially) for a previous standard. So basically they have cut ingredients and are still charging the same or higher prices. Shane on them… will not be ordering again.

Ps the manager phoned later to try and fix the problem but so done...