Since moving to the beginning of the year joys has become my go-to place for coffee simply because it's the best coffee in the town. Today's experience however was very different, there were two staff members I'd never seen before I presume their new as I'd seen job advertisements lately. Will I have sympathy for someone who's new to a job going a little bit slower or taking time to learn today's experience was terrible. The girls are usually in the store a friendly quick and make really good coffee, the Clowns you adding today are going to ruin your business if they keep working like this. My order a simple black americano to take away, Service started grinding beans into the puck/porta filter without properly cleaning the out so a good half a teaspoon of the previous grounds that have been used were still in there. At this point I didn't say anything I thought I'd let it slide as he seems to be new but I don't know what he did once a coffee cup went out of sight under the machine because it is the worst drain water testing coffee I've had. In the last year. Won't be back until you post an apology and a rotor of when the two clowns that were working today...
Read moreIt’s not often that I feel compelled to write a review for a quick cup of coffee but after visiting joys coffee house I thought do one.
This afternoon my husband and I popped into Otley and fancied somewhere for a quick cup of coffee. We like to go to independent cafes and stumbled across this delightful cafe. It has a lovely atmosphere and the staff were really friendly. It’s currently very patriotically decorated for the forthcoming coronation. It’s also dog friendly which as a dog owner know that can be sometimes hard to find.
We both had a lovely latte and although we were only in the cafe for about 15 mins we were both really impressed with the atmosphere, decorations and the menu which looked very reasonably priced.
If I’m ever in Otley again I will definitely revisit this place! It’s 5...
Read moreFood was incredible when it arrived, long wait time for a fairly unbusy time of day, staff seemed more interested in their phones and chatting. Sat down at 11:50, ordered within 5 minutes and food arrived at 12:40. Over 40 minutes for a cooked breakfast seems excessive, especially as the two large tables were reserved and Empty so only 4 small tables of two to attend with 3 staff. Again though once the food arrived it was really high quality and that...
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