Big shoutout to Masfa at KFC — honestly one of the best customer service experiences I’ve had in a while. She was so polite, friendly, and went above and beyond to make sure everything in my order was perfect. You can tell she actually cares about the customers, which makes such a difference. The food came out fresh and hot, but what really stood out was her attitude — professional yet warm, and she had a smile the whole time. People like her are the reason you actually want to come back. KFC, you’ve got a real gem on your...
Read moreJust been to kfc crossgates for some family meals and what a bad service these guys have. Specifically some of the guys looks like they are not happy with their jobs and don’t smile. Some hardly can speak proper English and be so rude. What happens when some aged peoples come to the store and you be rude to them it puts them off. Please sort yourselves out as customer service is more than just the job it’s about greeting customers not making their visit awful. Terrible visit also order and collection signs on front are...
Read moreHaving visited a smattering of the colonels club houses in the recent past, I can vouch that no matter where you end up getting your delicious chickeny fix, the colonel never fails to produce the finest foul.. complemented with the ledgends secret spices, this chicken cabinet does not disappoint, get yourself in and knock back a big bag of bits of boneless bounty, piece...
Read more