Costa (Next) — Restaurant in Liverpool

Has the be the nicest Costa in Liverpool. Always spotlessly clean. The service you receive is superb. Donna, Lisa and Charlotte are so pleasant and helpful. Nothing is too much trouble. Always made to feel very welcome. The one thing that amazes me is how they maintain their composure when they are spoken to so rudely by some customers. The staff are such a credit to this Costa, it makes such a difference when you receive such amazing customer service and it makes you want to return. Thank...

I am more of a Starbucks girl but I do visit this costa. The staff always have a smile despite being very busy and orders are usually pretty prompt. There is one blond lady that has been there for a few years now I believe her name is Lisa and she is always smiling and very pleasant. Hope she knows it’s appreciated and...

Always in here since I work in one of the other shops in the shopping park. Staff look really miserable. Bald fella in the front is really rude, doesn’t seem like he’s been taught any manners. I would be rude if I looked like him too. Store...