Used to come here regularly to enjoy a latte and encountered (on a few occasions) a really bad attitude from one of the more mature members of staff... I put it down to her maybe having a bad day or whatever and put off leaving a negative review! However, the same member of staff was very abrupt AGAIN today during my visit and I really think this needs bringing to your attention! Especially as it genuinely deters me from returning! I LOVE my coffees and I always have a positive experience in any other Starbucks around Liverpool, I find the baristas to be very pleasant and professional normally! I was made to feel uncomfortable when asking if I could have hot milk in my coffee and the response was “yeah, I’ve said I’ve done that!” And even the lady serving me on the till looked a little uncomfortable and apologetic. Just an awkward experience unfortunately, I won’t be returning to...
Read moreJust been here waiting to be served, two staff on and no customers. Neither staff approached us to serve us, one member of staff to busy talking to a guy in a Grey suit about broken machines. The second to busy messing about with trays of cups, gave it a few minutes then went and grabbed a coffee in Cineworld instead, superb service by there staff.
Not the first time we have had awful service at this Starbucks. Think we will grab a Costa on the way to the...
Read moreStarbucks is Starbucks is Starbucks. . Any entry to a Starbucks is a triumph of hope over expectation. You've been before, you know that the coffee tastes of floor sweepings, but you persuade yourself that this one outlet will buck the trend and serve you a good coffee. No it won't it will be as bad as the last time. And so it was. Convenience is the reason why, and that is what explains the unwarranted success . Next time I will find an...
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