The Midland Liverpool — Restaurant in Liverpool

In response to the owner: We attended Monday 25th, a white older gentlemen proceeded to tell us he was the owner and obviously before this had spoken to my friend, where he had made him feel uncomfortable. Apologies if this was not yourself but he was fairly confident he was the owner and came over to me off his own back to talk to us, to basically tell us off for running in, even though we were both sat with a round of drinks. Which I then used this opportunity to tell him he shouldn’t be intimidating his own customers.

We came in from the train station which I 100% understand would be annoying running straight to the toilet but my friend (gay) stood by the bar while waiting for me. We then ordered a drink and a cocktail. During this time an older male made my friend feel intimidated and uncomfortable. This male, who told me he was the owner, came over to speak to us once we had our drinks explaining he hates when people run in from the train station- understandable, but we were already sat with a drink so we hadn’t ran in to then just leave. My friend had even confirmed to him previously to say he was waiting on me and we would be getting in a round. When we sat down my friend told me how he had felt uncomfortable and intimidated by this older man while he was stood waiting on his own. He then came over to us while we were sat to explain how he was annoyed which I then used the opportunity to tell him he shouldn’t be intimidating his customers/other people...

Been visiting the Midland for many years. Disappointed at customer service tonight (Sunday 8pm) Entered the pub and stood alone at bar waiting to be served for over a minute or two as the young man chatted with the female manageress. He looked at me twice but carried on talking and taking swigs of his drink before finally approaching me. No welcome, no smile. I ordered a pint guinness. The guy then mumbled something to the owner , walked passed me and disappeared. I concluded that he was changing the barrel of the Guinness . If he'd said "the Guinness has gone mate, won't be long" or "couple minutes please mate as I change the barrell" I would have said "no probs mate?" I stood there for three mins and decided to leave. Not a good start to the new...

The woman behind the bar was alright👍 However there was a guy behind the bar (as a customer that was drinking himself) that was the owner of the pub who intimidated me to the point of feeling so uncomfortable and anxious. I had told my best friend about it when she came out of the bathroom and she spoke to him and she thought the same and described him as misogynistic and intimidating. It wasn’t needed when all we wanted was a drink. Everyone in the establishment seems like old (50+) locals that are judgemental and intimidating, and it was a very awkward atmosphere that isn’t for anyone under 40, different genders, different sexuality, different skin colour. Anyone that is considered ‘different’ should not attend this pub AT ALL. Especially...