In a nutshell, good for the novelty of the themed experience and the views, but we probably wouldn’t go again. After security at the Shard, there are automatic lifts to take you to the restaurants on the 32nd floor. We were directed to Aquashard and confirmed our booking (Peter Pan themed afternoon tea) with the greeters, and then we were shown to our table. You can specify upon booking whether you’re celebrating an event, but you cannot make any specifications as to your table, such as where you prefer to sit. The restaurant is large, bustling and busy. Disappointingly, our table was tucked away next to the large stair structure, and two tables back from the windows, so at first the views were a little limited. I saw movement at the corner of my eye and glanced up at the stairs where people had stopped to look at the views - frankly, it was a bit of an obscene angle to anyone wearing a skirt or baggy shorts. I felt embarrassed so avoided looking up after that. The chairs were also very low - we noticed average height chairs in sections at each end of the restaurant but the middle section had low chairs, I imagine to allow for better views. Both I and my partner didn’t find the height/angle that comfortable. So in what should have felt like an open (high-ceiling), luxurious space, I felt overshadowed by the stairs, and restricted by views. I don’t think that space was suitable for tables. Halfway through, this changed when a staff member asked if we’d like to move to a vacated window table in front of us. That was a nice gesture and added the novelty aspect back to the experience. You could see out over the Thames and the City buildings, and you could follow the meander of the river Eastwards to the skyline of Canary Wharf. I was by a pillar so had to lean forwards to see East. The views were great and we were lucky to have a clear day. Food: I requested the pescatarian menu and my partner the standard menu. The savouries were overall very nice. They arrived on a Big Ben themed tray. My mini mushroom tart was delicious. My finger sandwiches were okay, slightly larger cut than other afternoon teas we’ve been to. My sandwiches were vegetarian, with a mini salmon open bagel. My partner said her slice of sausage roll was tasty, and agreed her sandwiches were okay. The sweets arrived on a sailing ship, with a little bit of magic. That was a highlight. My mousse tart dessert was at the back high tail end of the ship, and had a cookie and chocolate on it, but as the waitress placed the ship down, those bits toppled off onto the floor. She said she’d get a replacement. The scones were lovely and warm, not many sultanas in the sultana one. The clotted cream was a little different with coconut on top and the jams were nice. The best dessert imo was “Peter Pan’s Hat”, the choux bun with a delicately sweet crust and creamy middle that had a light citrus tone. about that cookie that dropped off, it didn’t arrive. We mentioned it twice more and each time were told it would come, but we gave up. When our ship started to leak, and we were using our napkins to mop up the liquid, the waitress asked if we ever received the missing cookie. We confirmed no, and it was only some time after, when we had finished and whilst we were waiting to pay, that the cookie then arrived on a little plate. Service: the staff members who we interacted with were all individually lovely - really personable, clearly explained things, and supremely well presented. What let it down was perhaps the functional internal communication, demonstrated by the cookie. Whilst we were waiting to pay, a waiter stopped by and checked if we were ready to pay, but then it didn’t look as though he did anything to facilitate payment. He came back to clear come glasses (whilst we still waited to pay) and stood waiting when my partner said she’d like to finish her water. So at that point, we felt as though we were being rushed out, even though we’d been waiting to pay and I’d finished the elusive cookie! Our waitress was great though.