pros: -lots of space even during rush hours, especially since it's centre of London so 1 square meter costs 100k pounds probably. -lots of trains and panels everywhere to show departures/arrivals plus A-Z panel shows easily where your next train is. -easy to get in and out with a BRITISH CONTACTLESS card... hard for everyone else. Good luck figuring out the british system on their british ticket system.
cons: -shops around, M&S with acceptable prices for a train station in the centre of London. -almost no bins to throw trash. I wish everyone would start throwing trash on the floor to make a point -almost no seats. Instead, they treat us like a bunch of animals in a barn and have thick metal bar near walls that we're supposed to sit on. Please stop being stingy and buy seats. -train panel A-Z is very useful, but it shows trains that depart in 0-1 minutes. What's the point? I can't teleport to the platform. Just skip it to next 2 mins
bonus points if you can find the door with the broken english... it just says ''Danger. Live'' on it. What's the danger, that the door is alive?...
Read moreI'm sure we can all agree that it is totally ridiculous that we have to listen to this rubbish debate about the train staff needing pay increases when the service is so unreliable, the staff are so unwilling, unknowledgeable and sloppy. Have you ever gone into a train station or asked a member of staff a question when you have not been disappointed? Their jobs are so easy and should just be automated. That way, you still get the same terribly unreliable and dated service without the annoyance of having to deal with someone that quite clearly does not want to do their job and is normally just slouching somewhere whating for their shift to finish. This would leave more money to improve the service and create a more forward-thinking solution that can be reliable. There are clearly more important aspects of the public transport network system that can be improved, where the money that is spent now adds value to the overall improved service. Wasting it on the same old dated staff has not worked and is just...
Read moreStaff treating a disabled woman with condesention and zero empathy while refusing to stick to company policy for 30+ minutes, resulting in the disabled user of your services to cry in public due to the humiliating and degrading use of language by the information operator (29-09-24 btw the user effected was Eliza Rain on tiktok) is absolutely attrocious.
Get some disability awareness training of some kind so that your staff can both handle disabled users appropriately and general policy training for all staff in regards to being unable to fulfil transport requests of those with disabilities and to avoid LYING to the disabled customer about lifts being functional in that station THAT DAY when they WERE NOT.
Attrocious behaviour. Be aware that some staff in this station do not do their jobs correctly and plan accordingly...
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