Aria Restaurant & Lounge — Restaurant in London

No mistake, this shisha lounge is poor. Staff are unattentive, rude and lazy.

The staff take up much of the seating with their friends and have customers sit away in awkward corners of the lounge.

The only working tv is in the areas which the staff sit and play card games while they ignore customers.

Onto the shisha, lacking flavour and overloaded with coal. Seems the staff want the coal to burn all the flavour so customers leave sooner. I had to go over to the staff in order to get some tongs and correct the shisha myself. ( I had to interrupt their game)

Bad shisha, bad atmosphere, bad customer service. This lounge as well as its shisha will leave a bad taste...

If only I could give 0, I would.

Team awful and rude. Ambience cold and not welcoming (you don’t even know where the entrance is). Shisha horrible, never come there. They didn’t ask for drinks and staff were not welcoming at all and they couldn’t wait for us to leave. Cash only payments. Overall terrible experience wouldn’t recommend to my worse enemy. No...

This place truly is brilliant. The shisha is always on point, strong but not too harsh, lasts for so long. Owners are extremely friendly and attentive, if you have an issue they wont hesitate to sort it out. Excellent relaxing vibe here. You can play Fifa here too. Prices are kind of standard at £20 but unlike many shisha places, shisha is nearly...