The Madison Amory Tower — Local services in London

I’ve been living in this building for a year now, and overall it’s been a really good experience. When I just moved in, the concierges kept changing a lot and it was a problem because they weren't very helpful but the new manager has sorted that out. Now we have permanent concierges, and they’re friendly and ready to help, especially Dora, she’s great. The facilities are good and easy to use. I particularly enjoy the cinema room and the swimming pool, which is a good size. My flat faces north, so it stays fresh in the summer, although I’ve heard the south-facing flats can get quite hot. The view from my flat is beautiful, and the soundproofing in the building is also very good which makes a big difference since we’re so close to...

I lived in this building for 3 years and recently moved. After new mgmt took over, it became a nightmare. Garbage chute being out for months at a time, pool being out, and all new arbitrary rules like can’t even get food delivered to your door.

The maintenance was covered for 2 years when it was newly built, but good luck getting anything fixed after that.

Oh and you’ll hear the DLR clear as day, even if you’re on a high floor. Hope you don’t enjoy sleeping!

There are a few really nice people at the front desk, but most of the staff quit bc of management and the new people won’t even say hello to you.

All this while rent keeps...

Building is very nice - reception is great and people super helpful. The only problem is the management of the building and the energy suppliers they have chosen, which as a resident you don't have a say at. For example, insite energy has increased their prices to 54pkw (for heating) and 38 pkw standing charge!

For context, just the standing charge is more than double of what other buildings pay for proper heating (17-20 range). As a resident, you have no option but to pay the bill.

Also, the pool closes every now and then for maintanance. Since the last year I've been living here, it has remained closed for...