I went out for a walk with my wife today and while she popped into Brooks went to get a flat white from Cable.
Although not an extreme regular I have been using Cable maybe once a month for about 7 years as I live nearby.
Today when I went in the shop was empty, there were two guys behind the cash register, one very tall, about 6'5"and one shorter, unshaven with a baseball cap.
They continue their conversation while I stand waiting to place my order. After about maybe 30 seconds the tall guy acknowledged me and took my order for a flat white. The other guy went and started stacking kilo bags of coffee on the shelf behind the coffee machine. I stood there for a little while thinking maybe the guy in the baseball cap didn't make coffees. Another customer came in and the tall guy took her order. The baseball cap was still very slowly stacking the shelf.
Perhaps two or three minutes had passed by now, no one had started to make my coffee.
I decided to sit down and wait. The tall guy tells baseball cap that he needs two coffees and baseball cap at last starts to make them. I have now been in the shop at least 5-6 minutes.
I hear the brewing process going on and baseball cap is heating the milk. At this point they continue their conversation and baseball cap is standing with the milk jug in his hand.
After a few more seconds of waiting I lose patience, get up, go to the counter and ask if they are going to make my coffee or continue their conversation.
Baseball cap says that if I don't have time to wait for a good coffee to be made it is not his problem, (his actual words).
I take the coffee, and say that I have been coming to Cable for a number of years and I will never be back.
Baseball cap says "Ciao".
I leave, boiling with rage. That Ciao eh!
The coffee was good though.
My wife can't understand what...
Read moreIt's the second time I come back, the coffee it's amazing and the pastries/sweets to die for. I've tried the cardamom pastry and the lemon and blueberry muffin, highly recommended both (trust me the muffin it's like bitting a cloud of deliciousness). But the best thing about this place it's the incredible customer service! They been really nice both times, but today specially. As I walked out of the store I've accidentally dropped my iced latte, and they straight away made another one and refused to take a payment for it and comforted me after my clumsy episode. Its not everyday that you recieve this kind of kidness and it definitely made my day! I highly...
Read moreCool, cute, cafe, good drink and food!! No. Complaints there! However I have found I have been subjected to micro aggressions from the staff on each visit to cafe and as a local resident just trying to grab a coffee, bite or do some work, it is off putting. Cable - If you would like or only cater to a specific demographic that is absolutely fine, simply state this on the door. If you are a local young professional of colour there are other cool, friendly, non-bias cafes on Chamberlayne Road which deserve you custom. Just unfortunate for a 'diverse'...
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