Carluccio's - Marriott Regents Park — Restaurant in London

Is it better to eat here if you stay here? Especially when there are so many (much cheaper)? This is a mixed bag unfortunately.

PRO: Attached to the hotel Reasonable prices Can charge to room if ordering to get loyalty points (Marriott) Big portion of decent lasagna Nice breakfast buffet Good steak fries (but they are inconsistent in which fries you’ll get) Good mushroom soup (? But $9 is way too much) Fast takeaways

CON: Chef argued with me about what a medium rare steak “is”. When I can’t cut into it and you’re charging $65, I expect more courtesy than all the staff “explaining” to me how what is a medium rare steak cooked. Will charge service charge for takeaway automatically. Since it’s a takeaway I told them to take it off. Uncool. Avoid pizza, which tastes like cardboard Fish & Chips seemed to be fried in dirty oil Steak did not taste like it was aged (as promised) I didn’t enjoy the Focaccia bread (very dry)

SUMMARY:

Choose wisely: Lasagna was huge! Big surprise! Not great but not bad. Good value for the money. Ham & Mushroom Pizza: Why is there olives and weird mushrooms? Why is the Fish and Chips fried in dirty oil? Spaghetti Carbonara too salty Braised Beef Ragu was just ok but why is there olives ? Steak is hit or miss

Check your bill and your food. They’ve gotten them both wrong for me. Especially a take away, they will slip in the service charge?

It may be the only choice if you’re tired or weather is really bad. They do ok takeaways so you’ll still have good temperature on your food.

But check it before you leave, we’ve...

As the reviews suggest, this branch has always been hit and miss. I dined here yesterday and it was more positive. Service has definitely improved. Very good. All staff were friendly, attentive and nice. They were also really on the ball with allergies. I was asked a few times so at least they take it seriously. Nice menu of pasta, salads, pizza, desserts and more. They also offer breakfast earlier in the day. I had the beef ragu pappardelle which was braised beef slow cooked in red wine, black olives and herbs. This was served with pappardelle pasta. It came out really quick so I am not convinced on how freshly made it was. Tasted nice but not amazing. Some of the cuts of beef were fatty. Hearty pasta dish. I don't believe the calories displayed on the menu were correct. The lemon sorbet served with a Lingue di Gatto biscuit was badly presented and thrown into a plate. Almost as if I was at home! I could have done a better job myself. The sorbet was nice and refreshing in the heat. They give three scoops. Nice restaurant. Very big but tables are nicely spaced so it never feels crowded. Lovely in the evening especially with the dim lighting. Always busy given the location in the hotel. Many non-guests tend to dine here too. Generally good but always very...

Firstly I'd just like to say the service was very good, friendly staff, our waitress was very attentive. Now moving on to the food. Starters were ok nothing to travel about but not complaining. Onto the mains - now let me say the reason I even went here to begin with is because I've been to a few of their other branches and I fell in love with the spinach ball pasta, im a big meat eater and this is the only place I temporarily become a vegetarian, for a while now the had taken this dish of the menu, I noticed it was back so off I went. Here's where the issues started, some of my pasta was under cooked and some ok, the crispy spinach balls were tiny flavourless and seemed liked they'd been microwaved, and the rest of the dish was bland and there was alot of water at the bottom of my pasta bowl, and to top it all off I asked and paid for extra spinach balls and instead my vegetarian dish had pieces of what looked like boiled chicken sprinkled around (could you imagine if I was actually vegetarian) so all in all a very disappointing experience, cant say I would recommend going...