Costa Coffee — Restaurant in London

It was a rather unfortunate day for me going to the hospital with the kid. While I was waiting for my wife and son to come over, decided to pop over the Costa Coffee near the back of the hospital. You wouldn't notice that there was one! They really need more signs outside.

Anyway, the place was in a bit of a mess. There are tables that look like they haven't been tidied up for hours, and it just gave a bad impression to an otherwise would be nicely ambient interior.

The baristas though were very nice! Actually made that specific day easier for me. It makes a big difference when someone gives you a genuine smile, and before leaving asking you if there was anything else they can help you with.

Coffee is good! Price is not bad, and I won't hesitate to grab another cuppa when I drop by Ealing Hospital again (hopefully never! Service is non-existent! But that's for another review for...

Dreadful service & rude staff trying to kick us out of the seating area 90 minutes before closing when they had already closed the other half. The employee lied to another table saying she had told everyone the seating area was closed when they ordered (trying to solely blame her other colleague) & glared at me when I told them she hadn't told me

If there was literally anywhere else I'd go there instead- the coffee was bad quality & wildly expensive even compared to independent shops, and the cake was stale- absolute joke and incredibly disappointing when no one is going into...

The one star is for the nice staff who were a bit taken a back. Costa the only outlet available in a hospital where I am dealing with a difficult situation and needed sustenance. Charging more than most independent coffee shops for disgusting coffee and the cheapest most additive riddled plant based milk… I would obviously not choose this outlet and perpetuate their profit -without any consideration or effort to provide quality -unless I was in a hospital and had no...