Dark & Light Coffee — Restaurant in London

I used to enjoy coming to Dark and Light, but the way I’ve been treated over something so minor has made it uncomfortable to return.

There’s a public outdoor space directly next to the café — open, accessible, and not under scaffolding (despite that being used as an excuse). Ironically, while I was calmly sitting adjacent to the café, a staff member stood under the scaffolding to tell me I’d be banned if I did it again. It’s not private property — people often sit on the steps — so I’m not sure if it’s about "owning" a particular chair or simply a weird power move.

I’ve only ever stood or sat there quietly with a coffee to avoid the heavy cigarette smoke out front. I was once asked not to set up a table, which I fully respected and have never done again.

Despite that, a staff member named Matt previously told me to move “because I said so,” which felt rude and unnecessary. Management later apologised and confirmed he’d be leaving the business.

Today, after waiting for a seat, I briefly sat on one of their chairs in the same public space — only to be threatened again, this time by a staff member named Theo, who said I’d be refused service if I did it again.

To be clear: it is perfectly legal to stand or sit in a public space, especially when not obstructing anything. Wanting to enjoy a coffee away from clouds of smoke shouldn’t be a source of drama.

The coffee is good, but the way some staff handle situations like this feels petty...

The Dark and Light coffee shop is a truly exceptional establishment, offering top-notch coffee and unparalleled service. The rich and smooth coffee is the perfect pick-me-up on a hectic day and the welcoming environment of the shop makes it a great place to relax and enjoy a cup of coffee in peace. The staff, particularly Bradley and Marian, are incredibly friendly and attentive, going above and beyond to ensure customers are comfortable and satisfied with their orders. They have warm personalities and positive attitudes that make every visit a memorable one. I highly recommend Dark and Light coffee shop for anyone looking for a delicious coffee and an unforgettable experience. The exceptional service provided by Bradley and Marian truly sets this establishment apart...

Finally a good coffee place in QP!The air is filled with the comforting scent of freshly brewed coffee, and the staff greet you with smiles as warm as their drinks.

Let's chat about the coffee. It's robust, it's flavorful, and it's brewed with care. Whether you're after a classic latte or something a bit more adventurous, Dark and Light has just the thing to tantalize your taste buds.

But it's not just about the coffee here. The ambiance is relaxed and inviting, making it the perfect spot to catch up with pals or simply kick back with a good read.

In a nutshell, if you're on the hunt for top-notch coffee and a friendly atmosphere, this is the...