Dhaka Tandoori — Restaurant in London

AVOID!!! BE AWARE!!!!! STEALING DATA FROM YOUR CARD…. The most disgusting place you can ever get the food from as well as the staff are very rude and do not speak a word of English properly because they took card numbers more than three time and other details and apparently they were writing down on the piece of paper and not entering in the machine which could be tampered with. Also my card information could also be stolen by a member of staff to use for other sources and do fraud against my bank account which seems to be very unsafe to order from. Because I asked why they’re taking card details many time they declined the order and cancelled the whole order and wasted 15 minutes of my time trying to take the order. The worst people to deal with lucky I did not order I just looked at a few reviews which really put me off so please be aware before you make any order because very high-level off unprofessionalism will be placed against you. Please avoid this place at any cost and don’t even think of making any orders because of how they manage your data. Writing down my card information which is very sensitive which could be reach of GDPR regulations and be prosecuted by local authority so be aware of giving any of your details to them. The guy on the phone started getting rude soon as I asked why they taking details more than once and also I questioned if they are writing done my card details or not then the guys answer was that they know better than I do when myself work with FCA regulated products and services which is highly monitored and filtered with...

Customer Service - zero :-( My wife and I prebooked for a table for two at this restaurant and upon arrival, we were told to wait for another 10mins for some other guests to leave.

After being seated, we waited for another 10mins and observed as a new set of guests arrived, got seated and provided a menu before we were even considered.

I had to go up to the bar area to request for a menu which should have been a no brainer and that turned up 5 mins later. After waiting 45mins or so the food arrived a good 20mins after the other guests received their meals.

Overall, we were made to feel unwelcome and the cheek of it was that Service charge was applied to our bill when the service was very poor.

Regret to say that this restaurant can forget about my business and future referrals. The staff clearly need Customer Service training and I cannot see them surviving much longer with this awful service experience in such a competitive restaurant market.

I do not recommend this restaurant unless you are looking for a...

This restaurant has really gone down hill. It used to be a staple for take-away - delivery was fast friendly and reliable. But something has changed recently and the service is just terrible. We first noticed this when we had a meal in the restaurant itself a couple of months ago, but the final straw was our experience last night. We ordered food at 8.15pm and only after placing it were we told that it would take an hour to arrive. I was already cross about this, but proceeded because the food is good. However at 9.20pm there was still no sign of it and I phoned the restaurant to be told it would be there in four minutes. At 9.50pm it finally arrived and when I confronted the delivery guy whom I recognised as one of the waiters, he didn't apologise but just smirked. They have clearly become victims of their own success and totally complacent about their customers. They ruined our Friday night and we won't be going back. My advice would be to give it...