Turtle Bay Walthamstow — Restaurant in London

I'm goin to review the features and services within this restaurant and then give my overall review. Starting with:

Food - There's alot of variety in terms of the food choices from the menu and the presentation always looks very pleasing to the eye. I found the food I ordered to be very tasty, especially the plantain side as it compliments the flavours alongside the main very well.  I'd give the taste a 4/5 as I honestly really enjoyed it.

Queue speed -  When I arrived at the restaurant I didn't have to queue at all - which was a pleasant surprise. This was also complimented by how generously spacious the place is inside.

Sitting space - The sitting spaces are really nice in comparison to most restaurants I've been at. The chairs and table locations are good and aren't too close together. The upstairs sitting area was also free for use and alot more chilly if you prefer lower temp settings.

Lighting - The lighting in this restaurant is pretty dim, but it does add to the atmosphere and makes sense given this context. I will admit though that it does make taking pictures hard on older phones. But overall I quite like it because it's different from some overly bright restaurants and makes it feel unique.

Atmosphere - The atmosphere inside is  nice and chill with a good vibe to it. The restaurant is very pleasing to look at inside and out which is really nice. I personally really enjoyed the music selection they had going on - it was pretty on point.

Customer service -  The customer service in this restaurant was  really good and was essentially what made me decide to try out this place in the first hand.

Hygiene - The whole restaurant was tidy, clean and in good condition. Even the toilets were well kept which is well worth mentioning.

Summary - Overall I would highly recommend this restaurant to anyone who hasn't already tried it out. I have nothing but praises to sing for it and I'm sure...

For my recent dining experience, I chose a vibrant Caribbean-inspired menu that truly tantalized my taste buds. The main attraction was the jerk beef rib, which was expertly marinated and grilled to perfection. The meat was incredibly tender, infused with a delightful blend of spices that provided just the right amount of heat. Each bite was a symphony of flavor, complemented by a smoky, charred exterior that enhanced the overall experience.

As a starter, I indulged in crispy chili squid, which arrived perfectly golden and crisp. The squid was light and tender, with a satisfying crunch that contrasted beautifully with a zesty chili dipping sauce. The dish was both refreshing and exciting, setting the tone for the meal ahead.

To wash it all down, I opted for a Guava Breeze a refreshing drink that combined the sweet, tropical flavor of guava with a hint of citrus. Its cool, invigorating taste was the ideal accompaniment to the rich and spicy dishes, balancing out the flavors beautifully.

The service was exceptional, thanks to our attentive waiter, Josh. From the moment we were seated, he greeted us with a warm smile and made us feel welcome. He expertly guided us through the menu, offering insightful recommendations and ensuring that all our needs were met. Throughout the meal, he checked in at just the right moments, refilling our drinks and making sure we were enjoying our food without being intrusive. His genuine enthusiasm for the dishes enhanced the overall experience, making it a memorable evening.

In summary, the combination of delicious food, refreshing drinks, and outstanding service from Josh created an unforgettable dining experience that I can't...

To start off with the gentleman at the door was superb. He informed us articulately about the safeguarding procedures now put into place, direction for sanitisation and how to order. That was very pleasing and I didn't get his name but highly commendable.

The service was then incredibly slow...took 30mins before we were able to be served and with an 1hr and 30 min clock on the table it was a waste of good time.

Drinks were nice and happy hour was good- I'd definitely get drinks from there again...

Slight downer...my friend wasn't well (because of personal issues), unfortunately she was sick on the floor under the table (couldn't make it to the toilet unfortunately as it was so far away) and was told by the floor manager that she should handle her drink better...undeserved and inconsiderate in my opinion! She wasn't a drunken mess, didn't act disorderly and we spent a good amount on the table. The last thing that she needed was being told by the manager that she needed to handle her drink better- that was a massive let down. However, the waitress that attended our table, even though she should've been off and clearly came in to support her team was very lovely and considerate ensuring we were all good and well! I just feel that in the industry they're in they should keep their personal opinions out of the ear shot of customers that was disappointing. However, all the other waiters were pleasant enough and well mannered! I might go to a different branch, but unlikely to go back to this branch with such...