Door 2 Door Pizza Hayes — Restaurant in London

Don't waste your time and hard earned money. I rarely leave reviews, but hopefully I can save some people the hassle and their money.

Twice I've ordered, once for delivery and another for collection.

Delivery was over 40mins late and was missing an item. I was told it would take over an hour to deliver the item and a refund wasn't an option! It sounded like I was talking to a 14 year old girl with no customer service experience or understanding.

I wrote that bad experience off and tried to order for collection two months later. This time I'm greeted by a very young boy who informs me all offers are invalid despite what Google, their own website and even the pricing on their in-store menu says. I hung up.

There are better independent shops who deserve your support and money. Amore, Hot House and others to name a few who are local and provide a better service.

Spend wisely and don't support below...

First time trying this place and was served BURNT and DRY Spaghetti bolognese, this was recommended by the restaurant! The food was not even edible, went straight in the bin. First and last time eating here. Was told that this was due to a new supplier but you failed to even offer a refund for this, awful awful service. If you are receiving complaints from multiple customers for the lasagne and spaghetti, why are you still selling these??? Called up before 10pm and was told there is nothing they can do as they are closing but their website states they close at 11pm. Waste of...

The worst pizza on earth I do not recommend It we ordered it and the pizza is dry falling apart from the back the dough is dry and parts on the pizza falling of next I call them the lady says “ we have a lot of customers and it doesn’t matter if we loose one” she is also very rude rubbish customer service I would not recommend this to anyone horrible rubbish pizza and the lady extremely rude if the people working at door 2 door pizza can not respect customer definitely I would...