I've been going to The Orchard for the last 4-5 years and 90% of the time I've left with the same feeling.... the food is ok, but why on earth does it take soooooo long to A) be served B) the food to arrive. It is completely mystifying how you can have what seems to be at least 6 servers and for it to take over 15 mintues from being shown to a table to then be asked 'what would you like to drink?'. Today for me was the last straw 35 minutes for our full Englishs to arrive at the table, 35 minutes!?! How?!? I don't claim to understand how to run an establishment such as The Ochard, but I have worked in a few. Most times it seems I have to deal with at least 3 different servers, and I feel this is where the problems lay. That is just my opinion. And never any check backs, ever. Simple things like, 'can I get you anything else?' as your taking the last plates away. Instead you get the plates taken away by one person and ask them to bring the bill (which they don't) and then another server appears to offer dessert (after breakfast....) and ask them as well for the bill. Do the staff not talk to eachother?
Needless to say I will be taking my cash elsewhere, because mainly there probably is someone else that deserves it. I wouldn't normally write this kind of thing, but it has been a...
Read moreWe visited Ellary's for the first time recently, having always really enjoyed visiting in its former guise as The Orchard. Absolutely loved the experience. Ellary's maintains all the brilliant things that made The Orchard so special: the great staff, excellent food, wide range of booze and all round great vibe, but has now had a refurb and added more room with different areas, making it a more casual and flexible space for just drinks or dining. The menu is similar, maintaing many of our favourites (calamari, fritters, padron peppers, steak, etc) and had plenty on offer to satisfy a family of 5, including a range of (some vegan) small plates, kid-friendly options and larger meals. Special mention for the pumpkin fritters, which were so good we had to order twice. Eating out these days can be quite eye watering in terms of cost, but the menu offers good value, particularly when you consider the quality of food they serve. The staff were excellent - attentive, knowledgeable and friendly- and the all round good energy of the place, begins with owners Ed and Emily, who deserve so much credit for opening such a brilliant venue that the whole...
Read moreThis was my first time at this restaurant. I found it as I've waked pass many times and this evening I decided to have a meal there and treat myself. It was a real treat the meal was excellent in my opinion. I had steak which was very well seasoned and very tender. A glass of malbac helped to lubricant and enhanced the steak. Dessert was the ginger pudding with sauce. The ginger was strong just the way I like it and it was almost for me the best part of the meal. The other people in the restaurant seamed to be enjoying there time and meals to, some more than louder than others. A really mixed range of ages and the layout of the restaurant was very laid back with staff that seamed really efficient and not intrusive. Found out later when I got home its also a favorite place of my stepson and his fiancé. Will visit again maybe...
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