Erin's — Restaurant in London

Came here over the weekend having booked in advance. It was easy to book - staff responded to emails quickly.

On arrival the tables were all separate, not ideal when you want to talk in a group and other people sat at the tables anyway so the reserved signs need to be bigger.

Food was reasonable, nice chips but the meat platter I shared had too much sauce over the meat and it did not taste very fresh.

The drink I wanted had ran out so they made an alternative - strong and not as nice.

Staff were helpful with providing extras that were needed and were attentive when the table needed to be cleared.

Fairly dog friendly - one kind staff interacted with the dogs and provided them with treats and water. One staff member was extremely rude to me about my dogs stating they were disturbing customers however when a table close by were screaming (literally) they were not told to be quiet at 5:30pm…

Not in any rush to go back - expected better given some of the other reviews.

Did not see any changing facilities for babies and the toilets are upstairs… not the most accessible...

Lost. For. Words.

But a warranted start to an honest 1 star review.

I was refused entry here after a male member of door staff asked to search my bag, to which I complied, no problem, only for his female colleague to then inform me that it is against company policy to allow males into the venue with bags. Males.With. Bags!.

And then, it was stated ‘man bags’.

My friend, post work in a suit had a rucksack which, to begin with, wasn’t a problem…however as soon as the illogical nature of ‘that bag and not this bag’ came up…none of our party were allowed entry. The female member of staff even pulled out a digital ‘code of conduct’ on the iphone to clarify,

I’m Just blown away more than anything. Was looking forward to a final drink in the ‘new, family run bar in Beckenham’

First time I have ever experienced anything like this…best get bigger pockets I guess!

‘Where you off tonight mate in them massive baggy jeans with yer life in yer pockets?’….

‘I’m just gonna try and get in Erin’s pal…see ya in...

Came here for valentine's evening with my fiancé.

Service was good, only note was that as she is unable to stand for long and we weren't approached to be seated so she had to hold onto a wall whilst I went to find someone. (I'm visually impaired myself).

Once we were told where we were sitting it was fine from there.

For a couple that's used to wetherspoons, this was a pricey venture for us, but it was a great experience all around.

I had the t bone steak (delicious) and my partner had the fish and chips (she said it was delicious too).

The staff were helpful via email helping us plan the visit.

Overall experience was 9/10, only note would be for disabled customers it would be better if we were greeted and shown to the table, but I understand it was busy and not many staff...