Favorite Chicken Walthamstow — Restaurant in London

I just visited your shop after many months, I have just been asking my daughters to buy me some chips and chicken. It happens this evening after I came from work at 19.35 I decided to visit the shop and buy some chips and chicken, I received the worst customer service, I'm a very calm person lady and I took my time to check on what I wanted, I actually let one customer to order before me. I asked the person serving me if there was any drink without sweetener and instead of just giving me an answer he walked away saying he doesn't work with the drink company, and he was literally ignoring me whilst talking and I couldn't believe he was behaving in this manner, I had to tell him, I wasn't happy with his customer service and it was very disrespectful to talk to me in this manner, especially after paying for my food and serving me his body language was not good at all... can you let this person understand we all work and get tired by the end of the day, a customer deserves good treatment...I'm a neighbour, it will take me a while before visiting the shop...or rather I will not take his service..

From a...

I buy food from this store regularly. Yesterday i got the 6 peice bargain bucket with 2 fries & exchanging the other two for hot wings. This is something they accommodate. I had a bad experience yesterday as i told the guy specifically what chicken peices i wanted & i waited more than 15 mins & when i asked is the wings inside he said no he gave an extra peice of chicken which i didnt ask for. I told him i wanted wings, he said id have to wait as there making fresh I said ok ill wait. I waited atleast 30 mins in the store altogether. I got home & he put chicken peices i didnt ask for mainly wing peices, all the peices were so dry. My experience was so dissapointing. Never experienced this before but so disappointed when you purchased this to...

Very Disappointed. I have visited this shop for my order to pick up the young guy who working there told me wait 10 mint I said ok. After 10 mint I said where is my order he told me it's gonna take more 10 mints I said you told me it's take 10 more mints. he said I am not making your order you can ask the back kitchen guy who preparing the food. I said you took my order why am i ask to other guy.He told me you can cancel your order now i am not giving to you why he being to rude even they don't know the meaning of customer service while he serving the customer he using his phone and never listen the customer order. This happen is second time both time they give poor service as well...