FCB Coffee Denmark Hill — Restaurant in London

Yesterday I decided to purchase a last minute order x2 from here. And due to the lack of parking I asked my partner to collect the order for me and to my surprise they refuse to give him the order stating anyone could have screen shot my collection code, I mean how would that even be possible? I could not believe the hullabaloo over some left over food. If it wasn’t for too good to go I would have never heard of this place anyhow.

In our too good to go magic bags we had egg crest croissants x2, bacon and goat cheese croissant x1, ploughman sandwich x1, ham and cheese sandwich x1, egg and cheese in a hole x1, and cinnamon and chocolate roll ×2 (overcooked) considering each magic bag is £3.99 compared with Greggs for £2.59 the smooth transaction, variety in the magic bag, price, quality of food and customer service its safe to say I’ll be sticking with Greggs.

After reading reviews and my partners review of the lack of customer service and hostility received. Its safe to say we wont be returning.

Please improve your customer service your losing valid,...

A very unsatisfying experience. I went in on the train station side with 5 minutes until my train. No other customers waiting so I thought there would be plenty of time. The woman serving me ignored me while I stood at the counter to continue a conversation with her colleague for quite a while before acknowledging me. She then took my coffee order and I paid, but none of the staff did anything. Another customer came in shortly afterwards and she also took his order but didn’t do anything with it. She then went over to the other side of the counter to take someone else’s order and immediately made their drink. Her colleague asked the customer who ordered after me to confirm his order and then started working on that. By this time, it was under two minutes until my train was arriving and it was clear that no one had started my order so I had to leave. £3.30 down the drain and staff that clearly don’t understand that customers inside a train station might be in a tiny...

Furthest I have ever travelled for a sandwich! Wasted appointment at a "nearby location", but got there in good time so had time to stop at FCB for a bite to eat. Had the croissant with rocket and (pastrami I think?). The guy serving asked "hot or cold?". I asked his recommendation - hot. And it was terrific! Tasty, filling (but not too much) and I would definitely have it again. A tip- I'm sure the stuff on the cool display is fine, and there's plenty of choice there. But I recommend bypassing that and looking at the glass fronted display, which is where I found my croissant. Not so much choice (but I was on the station side, Denmark Hill if you're interested) but well worth a deeper look. Next time I'll use the entrance outside the station. And it was all...