Goswell Road Coffee — Restaurant in London

On the day I went in I was “greeted” by arrogant, uncommunicative staff too busy looking at their phones to serve you with any kind of civility. They didn’t even bring the coffee or the food to the table when it was not busy and harder not to do it than actually do it. Again they were too busy looking at their phones. A black coffee, a flat white and two small sausage rolls for £18 all served with a look of distain. In fairness I saw them treat some people with dogs in a friendly manner, which was nice to see, just not some of the human customers, and the sausage rolls and chutney were good, but once again a place with people working in it that seemingly couldn’t care less about their attitude. And please put your phones down and look at people when they are giving you their business and their money is paying your wages. It is just the friendly and decent thing to do. There is no pleasure in writing a bad review, but there is also no pleasure in going in to a place for a nice time and being treated like they are doing you an unwanted favour. I’m so tired of giving money to people with a terrible,...

I’ve visited this coffee shop a few times over the years, especially as a student, and always appreciated the lovely décor and calm space to read or get some work done. However, my most recent visit left me quite disappointed.

I went on a weekend with a friend to work on our laptops, and while there’s no stated policy against laptop use, the music was extremely loud—beyond background level. We kindly asked the staff if they could lower it slightly. They did at first, which I appreciated, but only five minutes later it was turned right back up to the same high volume, which felt quite dismissive.

It’s not that I expect silence in a coffee shop (part of the charm is the atmosphere) but this felt more like a bar than a café. If they had simply told us they preferred to keep the music at that level, I would’ve understood. What I found disappointing was being told yes, then having the volume turned up again so soon after.

The drinks and food are fine, but for me, the overall ambience and feeling welcomed as a customer matter just as much. Sadly, I don’t think I’ll...

I am in shock. This used to be my favourite cafe in this area. It used to be so cool, the staff was great, I had bought some of the merch and was a huge fan. Also - Great coffee btw… I came here to have a pastry and a coffee and do an hours works with my laptop but I simply could not endure being in here, I really tried but its just so so so so awful. This is not the cafe with chill and cool vibe that it used to be. 3pm on a Tuesday - they are playing music super loud, basically like a club (not exaggerating) - my apple watch was sending me hearing warning notifications. The “music” is also a form of torture - it was a PITBULL playlist, like the shittiest “music” one could ever imagine. You couldn’t find a space to sit before and now it’s super empty - no wonder! They cannot be possibly enjoying this I almost think its to scare people away. It is AWFUL, I am genuinely heartbroken over how they have turned one of my fav cafes in London to this… Its sad! I had to leave this...